How Conflict Escalates & Strategies to Prevent Disaster

Eric Stutzman

couple fighting

Conflict is so predictable, and I believe that is what scares us most about it. We have seen conflict quickly develop into an ugly mess. We see this in the media, and we have probably experienced it in our personal lives as well. The good news is that conflict doesn’t always have to escalate negatively. When we understand how it … Read More

In Sickness and in Health

Eric Stutzman

A friend of mine was recently fired because he had to take time off for a medical procedure. He originally thought he would be off for three days, but after the procedure the doctor advised him that he shouldn’t work for two weeks. This may sound extreme (and it is), but when he explained his situation to his boss, he … Read More

Leader, Know Thyself

Eric Stutzman

Often when we look back at our life experiences, we can see signs of our strengths emerging early on. I vividly remember getting into an intense conversation with a good friend one day in high school. He felt passionately about the issue and so did I, but our debate remained respectful. At the end of the conversation, he looked at … Read More

5 Steps to Building a Great Team

Eric Stutzman

teams, teamwork, workplace culture, team building

Over the past few years, I have come to appreciate the value of connected and healthy teams in the workplace. This became especially clear to me when we successfully planned and ran our first major conference. Conferences require vision, data management, marketing, speaker coordination, coaching, customer service, and so much more. It takes a whole team of talented people who … Read More

How to Support Mental Health at Work

Randy Grieser

mental health, mental health at work, anxiety, stress, depression, self-care, workplace culture, trauma-informed workplace

[Excerpt from Don’t Blame the Lettuce] Prior to founding CTRI, I worked as a social worker in the field of mental health — both in hospital settings and in the community, providing support to those living with mental health concerns. My role in supporting people’s recovery would sometimes involve conversations with their employers about ways to best support their return … Read More

Connecting Teams to Organizational Purpose

Eric Stutzman

organizational purpose, mission, vision, values, workplace culture

[Excerpt from The Culture Question] Just as organizations get bad results when they are disconnected from a greater purpose, so do teams. In our consulting work, we have often observed that when teams don’t connect with their organization’s greater purpose, motivation and productivity suffer. Team disconnection from organizational purpose often contributes to one of the greatest internal dangers an organization … Read More

How to Foster Team Interdependence

Eric Stutzman

interdependent teams, teamwork, effective teams, healthy teams

[Excerpt from The Culture Question]  In organizational culture, interdependence refers to the extent to which team members rely on each other for the functioning of their teams. Although every team is different from moment to moment, on a fundamental level, it is the interdependence of team members that makes a group of coworkers a team. As they come to realize … Read More

8 Truths About Leading Through Conflict

Eric Stutzman

leading through conflict, conflict at work, dealing with conflict, employee conflict, difficult conversations

Early in my career, I worked as a mediator and saw firsthand how poorly managed conflict can impact a workplace. After years of simmering conflict, the owners of a welding business had finally decided to hire external mediators for some help. Many small unresolved grievances had built up over time amongst the staff, and when someone had a complaint about … Read More

How to Build Healthy Teams in Your Workplace

Wendy Loewen

healthy teams, workplace culture, teamwork, leadership, high-performance teams

[Excerpt from The Culture Question]  Team-building retreats and workshops have become the norm for organizations seeking to foster team spirit. Team-building days typically include some combination of the following: a game to break people out of their everyday roles, an exercise that helps build trust among team members, a challenge that requires everyone’s participation to be successful, and a fun … Read More

Why Clarity in Decision-Making is Crucial

Eric Stutzman

decision-making, making decisions, leadership decisions, workplace culture, transparency

“I’m so frustrated!” exclaimed the person I was speaking with. “I can’t believe I even bothered to say anything at the meeting. They already knew what decision they were going to make. They just held the meeting to pretend they cared about what we had to say!” Unfortunately, I’ve heard this sentiment many times throughout my experiences as an organizational … Read More