How to Understand What Data Really Means

Mike Labun

data, analysis, business, organizational, qualitative data, quantitative data, data analysis, data analyst

More and more, data is being used to summarize information about our complex world. Whether it’s epidemiologists reporting on COVID-19 or an HR assistant telling us which employees we should be disciplining, when someone processes the data – and does it well – it can be quite useful. But number crunching doesn’t automatically give us accurate or useful results. As … Read More

Why Reading Together Is Important

Eric Stutzman

reading together, reading, business, leadership, management, workplace culture, book club

Those of us in leadership at ACHIEVE have often found our thinking propelled by what we read. In fact, we often exchange good books with each other to sharpen our thinking and work. Many of our innovations in marketing, management, and the services we offer have been informed by the books we have read. As many of you know, we … Read More

5 Tips for Fostering Psychological Safety in Your Workplace

Wendy Loewen

psychological safety, workplace culture, leadership

This past week I read an article by leadership scholar, Amy Edmondson, on learning behavior in work teams. It struck me as both simple and profound. Although it was written in 1999, it seems particularly relevant today. Edmondson’s research points out that most organizations are not adaptive in new situations – they simply wait for things to return to the … Read More

Why Do Some Leaders Make Poor Decisions?

Mike Labun

Sometimes leaders make poor decisions. Human history is littered with stories of decisions that make you wonder, Why did they think that would be a good idea? “Leaders are human beings, just like the rest of us,” is what people often say. Indeed, it’s true that our tendency to see our leaders with halos around their heads is part of … Read More

How to Stop the Cycle of Disrespect

Mike Labun

cycle of disrespect, disrespectful behaviour, coworker, conflict, retaliation, negativity, conversation, communication

How do you react when someone is disrespectful towards you at work? It’s easy to get caught in a cycle of disrespect because our natural inclination is to respond aggressively or defensively. This is because human beings tend to mirror each other. But with negative behaviours like disrespect, we often go a step further and escalate the situation. For example: … Read More

How to Talk About Performance Issues with Your Coworker

Mike Labun

how to talk about performance issues with a coworker, performance management, conflict resolution, giving feedback

Have you ever heard of “tell, tell, silence, yell”? This happens when we repeatedly ask a coworker to correct something, and then if they don’t, we give up until we can’t take it anymore. This may even cause us to accidentally yell or do something else drastic we’d eventually have to apologize for. No matter how resourceful, practiced, or trained … Read More

How to Create a Culture of Improvement

Wendy Loewen

photo of workplace culture, leader, employee, achieve centre, leadership training Manitoba

I learned a lot about leadership by showing horses as a youth. During competitions, the judge would stand in the center of the show area to adjudicate our performance. Riders would then lineup side by side in front of the judge to see how they did. As the judge announced the winners, they would ride forward to receive their award. … Read More

A Leader’s Job: Finding Meaning in Helping Others Find Meaning

Mike Labun

Image of someone pointing to open, achieve leadership training

Do you find your work meaningful? There are undoubtedly many factors that influence whether you find meaning in your work – the balance between time spent alone vs. time spent with people, your stress level, and even the degree of novelty, creativity, and physical activity all seem to play a role. It’s important that the job fits with who you … Read More

High Stakes Civility

Mike Labun

­­­When stakes are high and your performance matters most, you and your team will likely get stressed. But how will you treat each other? Will you all take a deep breath, make sure communication is respectful and straightforward, and motivate each other by using language that acknowledges that you’re all in it together? Or, will you become short with each … Read More

Do You Have to Like Your Colleagues?

Mike Labun

Image of two angry people working on computers, ACHIEVE Leadership Training

As a workplace mediator I’m sometimes asked, “Do I have to like the people I work with?” I’m always tempted to tell them “No” – that they just have to do their jobs – but that wouldn’t quite be true. I say this because effective communication requires positive interactions among team members. Imagine that Adrian and Bobby work for you, … Read More