How to Create Meaningful Relationships at Work

Wendy Loewen

meaningful relationships at work, workplace culture, teamwork, leadership development

[Excerpt from The Culture Question] Once we recognize the value of meaningful relationships at work, the question that follows is, “How do we create and maintain workplaces that foster camaraderie?” Quite simply, social connections at work are fostered in the same way that they are anywhere else – by people spending time together. To build strong relationships, we need time … Read More

Why We Should Build Meaningful Relationships at Work

Wendy Loewen

meaningful relationships at work, workplace culture, team building, leadership, management

Last year, I, Wendy, painted my deck. I was sure it would be a long and painful experience, and I was disheartened even before I began. On the first day, I painted for three hours before losing motivation and going for a walk. On the second day, I did the same. Before starting work on the morning of day three, … Read More

Why Our Connections at Work Matter

Eric Stutzman

workplace connections, workplace culture, teamwork, teams, manager, leadership

[Excerpt from The Culture Question] When our children begin school, we anticipate that they will make friends, and we are sad for them if they don’t. When they become teenagers, we hope they will identify with healthy peer groups, and we worry about them if they fall in with the wrong crowd. When our parents grow elderly, we worry about … Read More

Why Reading Together Is Important

Eric Stutzman

reading together, reading, business, leadership, management, workplace culture, book club

Those of us in leadership at ACHIEVE have often found our thinking propelled by what we read. In fact, we often exchange good books with each other to sharpen our thinking and work. Many of our innovations in marketing, management, and the services we offer have been informed by the books we have read. As many of you know, we … Read More

5 Tips for Fostering Psychological Safety in Your Workplace

Wendy Loewen

psychological safety, workplace culture, leadership

This past week I read an article by leadership scholar, Amy Edmondson, on learning behavior in work teams. It struck me as both simple and profound. Although it was written in 1999, it seems particularly relevant today. Edmondson’s research points out that most organizations are not adaptive in new situations – they simply wait for things to return to the … Read More

How to Communicate in a Crisis

Randy Grieser

crisis, communicate, communication, covid-19, coronavirus, pandemic, workplace culture, leadership, management

I have been communicating a lot over the last two weeks – with our leadership team, with our staff, and with our clients. The disruption COVID-19 has made to our business, and the speed of decisions we as an organization have made as a result is unprecedented. As a training organization, we are in the business of bringing people together … Read More

How to Learn as a Leader

Eric Stutzman

leadership, leaders, professional development, management, workplace culture, learning

At the heart of people-oriented leadership lies humility. We don’t ever arrive! To be effective as leaders, we need to be growing and learning continuously. With all our responsibilities, it’s easy to forget to work on our own development. It is common for many of us to focus on production, profit, and the worthy goal of developing employees, but these … Read More

Beyond Carrots & Sticks – A New Look at Discipline

Eric Stutzman

leadership, incentive, management, workplace culture, motivation

The ways in which leaders do or do not deal with problem behaviors have lasting impacts on their workplace cultures. Leaders must learn to respond quickly and thoughtfully to problem behaviors as they arise. When they do this well, they convey a spirit of care and accountability to the rest of the team and reinforce healthy workplace culture. Unfortunately, even … Read More

Four Approaches to Accountability

Eric Stutzman

workplace accountability, workplace culture, organizational culture, leadership, management

[Excerpt from The Culture Question] Organizations can approach accountability in four distinct ways, as we explain with a model called the Accountability Grid (see image below). We’ve adapted this matrix from Ted Wachtel’s use of the Social Discipline Window, a conflict resolution tool. The four approaches are based on varying levels of both accountability and support: Ignoring: Avoiding problems we’d … Read More

Creating a Culture of Accountability

Eric Stutzman

accountability, workplace culture, leadership, management

[Excerpt from The Culture Question] Accountability is one of the pillars of a highly functional and healthy workplace culture. Simply put, accountability means that people take responsibility for what they say they will do and what they have already done. Accountability and trust walk hand in hand. When we do what we say we will do, we establish trust. When … Read More