5 Tips for Fostering Psychological Safety in Your Workplace

Wendy Loewen

psychological safety, workplace culture, leadership

This past week I read an article by leadership scholar, Amy Edmondson, on learning behavior in work teams. It struck me as both simple and profound. Although it was written in 1999, it seems particularly relevant today. Edmondson’s research points out that most organizations are not adaptive in new situations – they simply wait for things to return to the … Read More

How to Stay Motivated While Working From Home During Covid-19

Wendy Loewen

working from home, covid-19, coronavirus, pandemic, motivation, stay motivated, focus, focused, focusing

Studies have shown that working from home can have positive effects – and even increase productivity. However, working from home under normal circumstances is very different from being forced to work at home due to a global pandemic. Many of us are now faced with significant shifts to our daily lives and new worries and stresses. Every time we turn … Read More

3 Tips for Working from Home During COVID-19

Wendy Loewen

working from home, covid-19, coronavirus, pandemic, working remotely, zoom, remote office, leadership, leaders, workplace culture

COVID-19 has changed the landscape of work for many of us. My 18-year-old son is now studying from home, while my 22-year-old daughter recently stopped working in the hospitality industry. For many of us, including myself, the changing landscape of work means moving from working out of an office to working from home. I am at an advantage in this … Read More

How to Motivate Employees

Wendy Loewen

employee motivation, workplace culture, meaningful work, office, leaders, leadership, management, motivate

Recently, a frustrated business owner asked me how he could motivate his staff. He said he tried everything, but when he described his attempts at employee motivation, they were all extrinsic. He had tried carefully monitoring job completion and task time, ranking employees, and threatening his workers if they didn’t live up to his expectations. He even fired two employees … Read More

Six Sources of Conflict at Work

Wendy Loewen

workplace conflict, conflict resolution, leadership, management, workplace culture

I love optical illusions. It’s fascinating to watch an image shift from one thing to another, depending on your perspective. Optical illusions use colour, light, and patterns to mislead our brains into creating an image that does not match the image in front of us. Workplace conflict can sometimes be like an optical illusion, where what we see is not … Read More

How to Learn as a Leader

Eric Stutzman

leadership, leaders, professional development, management, workplace culture, learning

At the heart of people-oriented leadership lies humility. We don’t ever arrive! To be effective as leaders, we need to be growing and learning continuously. With all our responsibilities, it’s easy to forget to work on our own development. It is common for many of us to focus on production, profit, and the worthy goal of developing employees, but these … Read More

Beyond Carrots & Sticks – A New Look at Discipline

Eric Stutzman

leadership, incentive, management, workplace culture, motivation

The ways in which leaders do or do not deal with problem behaviors have lasting impacts on their workplace cultures. Leaders must learn to respond quickly and thoughtfully to problem behaviors as they arise. When they do this well, they convey a spirit of care and accountability to the rest of the team and reinforce healthy workplace culture. Unfortunately, even … Read More

How to De-escalate Conflict

Wendy Loewen

de-escalation, de-escalate violence, workplace violence, violence threat assessment

How does it feel when you are wrong? What about when you make a poor decision or forget an important detail? Have you ever made an assumption that incorrectly coloured how you saw a person? How did it feel to realize this? I have been asking these questions of my friends, family, and coworkers, and their answers often include words … Read More

Four Approaches to Accountability

Eric Stutzman

workplace accountability, workplace culture, organizational culture, leadership, management

[Excerpt from The Culture Question] Organizations can approach accountability in four distinct ways, as we explain with a model called the Accountability Grid (see image below). We’ve adapted this matrix from Ted Wachtel’s use of the Social Discipline Window, a conflict resolution tool. The four approaches are based on varying levels of both accountability and support: Ignoring: Avoiding problems we’d … Read More

Rethinking the Annual Performance Review

Wendy Loewen

performance review, performance management, managing performance, leadership, workplace culture, employee, annual performance review

The annual performance review is probably one of the most hated of all business practices. One study highlighted in Fast Company reported that 69% of all millennials (who comprise the largest segment of the work force) think performance reviews are drastically flawed. Many stated that their experience with performance evaluations had a negative impact on them and caused a range … Read More