3 Ways to Foster Identification in Teams

Colin Roy

  How do we create strong teams where people feel a connection to each other and to the organization? Friends in our workplaces are important, but so too is the larger sense of cooperation. Team building retreats, workshops, and team building exercises have become the norm for organizations who are seeking to foster team spirit. In Clifford Nass and Corina … Read More

5 Strategies to Avoid Groupthink

Josh Hay

27613896 - portrait of happy businesswoman holding clipboard

Have you ever thought of speaking up in a group setting and then stopped yourself? Why did you stay silent? Were you scared of appearing unsupportive, worried about sounding unintelligent, or doubting the validity of your idea? We all censor ourselves. We question our own common sense, second guess our alternative perspective, or think our idea is so obvious that … Read More

8 Assertive Communication Tips

Josh Hay

young lawyer sitting in a meeting room with some of her colleagues and smiling

Effective communication creates opportunities, strengthens relationships, helps us meet our goals and builds our confidence. The opposite is also true. Communicating poorly has disastrous results. Poor communication limits opportunities, hurts others – hurts ourselves, and generally makes us feel poorly. The good news is that no matter how skilled we are as a communicator, we can always increase our capabilities, … Read More

4 Workplace Behaviours to Validate

Josh Hay

closeup portrait of business people giving thumbs up

Many managers are like the individual who, when their partner complains that they don’t tell them they love them anymore, responds with, “I said I love you when we first got together and I’ll let you know if anything changes.” Similarly, many managers act as if hiring an employee is recognition enough, and they will let the employee know if … Read More

4 Tips for Addressing Sexual Harassment

Josh Hay

harassment with a boss touching arm

Consider this workplace scenario: a supervisor repeatedly comments on a young female employees’ appearance, telling her she looks “nice” or “attractive” or even “too sexy for work.” She looks visibly uncomfortable when he makes these comments, but says nothing. During one lunch break, the supervisor puts his arm around the employee’s waist. She pulls away, but the supervisor does it … Read More

Corrective Feedback – Moving Beyond Criticism

Josh Hay

Corrective feedback is often misunderstood as criticism plus justification: “I was just speaking the truth,” or, “They needed someone to put them in their place.” However, giving corrective feedback is not about offering criticism. Criticism aims to find fault, to point out weakness, or to lay blame. Giving corrective feedback, on the other hand, aims to strengthen relationships, improve performance, … Read More

5 Strategies for Improving Your Relationship with Your Boss

Josh Hay

man and manager talking

  When you picture the person at work who will most impact your future, who do you see? For most of us, our relationship with our manager is the most important relationship we have at work. I believe we need to work to get it that relationship right. Here are five tips that will improve your relationship with the person … Read More

Managing Difficult Responses to Feedback

Josh Hay

Have you ever felt like your feedback to a co-worker just wasn’t getting through? Recently I gave someone feedback that did absolutely nothing. In fact, the second and third time I gave the same feedback the behaviour didn’t change.  What was I doing wrong? I followed the five steps outlined in my last blog: I had an assertive mindset. I … Read More

A 5-Step Recipe to Give Effective Feedback

Josh Hay

I used to dread giving feedback to others.  Like many people, I would either avoid the conversation altogether or get so frustrated I said something I later regretted. Once I learned specific skills around giving feedback, I felt much more confident in doing so.  Today, I aim to provide timely feedback in an on-going way.  This has led to much … Read More

Tips for Mindful Communication

Josh Hay

How often do you find yourself in a conversation with a friend, partner or colleague and realize you have no idea what was just said? If you are like most of us, it happens every day, and often. We live in a fast-paced world and our minds are often scattered and unruly. You might even be interested in what’s being … Read More