How to Talk About Performance Issues with Your Coworker


how to talk about performance issues with a coworker, performance management, conflict resolution, giving feedback

Have you ever heard of “tell, tell, silence, yell”? This happens when we repeatedly ask a coworker to correct something, and then if they don’t, we give up until we can’t take it anymore. This may even cause us to accidentally yell or do something else drastic we’d eventually have to apologize for. No matter how resourceful, practiced, or trained … Read More

The Dangers of Time Management


tired working at desk

As I prepare to record a webinar series on time management, I’ve also been thinking about the dangers of focusing too much on time management. Do you ever find yourself thinking or saying, “One day, I will be on top of my life and work demands. I only need to find the right combination of time management strategies, the motivation … Read More

A 5-Step Recipe to Give Effective Feedback


I used to dread giving feedback to others.  Like many people, I would either avoid the conversation altogether or get so frustrated I said something I later regretted. Once I learned specific skills around giving feedback, I felt much more confident in doing so.  Today, I aim to provide timely feedback in an on-going way.  This has led to much … Read More

8 Assertive Communication Tips

Josh Hay

young lawyer sitting in a meeting room with some of her colleagues and smiling

Effective communication creates opportunities, strengthens relationships, helps us meet our goals and builds our confidence. The opposite is also true. Communicating poorly has disastrous results. Poor communication limits opportunities, hurts others – hurts ourselves, and generally makes us feel poorly. The good news is that no matter how skilled we are as a communicator, we can always increase our capabilities, … Read More

5 Strategies for Improving Your Relationship with Your Boss

Josh Hay

man and manager talking

When you picture the person at work who will most impact your future, who do you see? For most of us, our relationship with our manager is the most important relationship we have at work. I believe we need to work to get it that relationship right. Here are five tips that will improve your relationship with the person that … Read More

10 Tips for Joyful and Mindful Holiday Eating

Josh Hay

The holiday season is here. However you might celebrate, for most of us it involves eating. Lots of eating – often followed by a “food hangover” or weight gain and a New Year’s resolution to lose weight and eat healthier. Does this yearly mantra sound familiar? Whether you want to avoid overeating and gaining those extra pounds, you need to … Read More

Tips for Mindful Communication

Josh Hay

How often do you find yourself in a conversation with a friend, partner or colleague and realize you have no idea what was just said? If you are like most of us, it happens every day, and often. We live in a fast-paced world and our minds are often scattered and unruly. You might even be interested in what’s being … Read More

Safety Through Mindfulness

Josh Hay

  I used to think mindfulness – bringing your focus to only the immediate present – was dangerous. If I think only of what’s happening in the moment, how will I plan for the future? I wondered. I considered the mindfulness technique of focusing on one’s breath to be equally unsafe: If I’m just thinking about breathing in and out, I won’t think … Read More

Why Curiosity is Key to Assessing Threats of Violence

Josh Hay

I recently attended a conference related to violence and the assessment of potential for violence. I have attended many of these types of conferences over the years and have found a common theme presented to be the subtle and sometimes not so subtle punitive response to those who utter threats or are viewed as a potential to escalate towards violence. … Read More

5 Tips for Delivering Difficult News

Josh Hay

Depending on your role at work, there may be times when you are tasked with delivering difficult news to an individual or a group of people.  When I look back on my career so far, both as an employee in the early years and as an entrepreneur for the past 15 years, delivering difficult news stands out as some of … Read More