Employee Engagement Starts with Culture

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employee engagement, motivation, motivating employees, workplace culture, leadership

Research consistently shows that customer service, innovation, and meeting organizational goals are natural outcomes when employee engagement is high. In our book, The Culture Question, my co-authors and I conducted a survey of over 2,400 people to explore what makes a workplace healthy and engaging. When we asked participants about what makes them feel engaged at work, we heard a … Read More

Insights for Motivating Employees

Rylaan

motivation, motivating employees, motivators, leadership, positive reinforcement

[Excerpt from The Culture Question] One of the problems with motivation is that we often don’t consider who actually wants the work to be done. It is typically a leader who wants work done in a particular way or within a precise time frame. It is their motivation that is the impetus for action. Many leaders provide negative or positive … Read More

Does Your Organization Have a Safety Net?

Rylaan

On our honeymoon, my husband and I drove across the Golden Gate Bridge – my feet tingled for the entire drive (I am slightly afraid of heights). The experience is memorable not only because of the physical sensations that accompanied the trek, but also for the impressive nature of the structure. Spanning over 4000 feet, and with its highest point … Read More

How to Hire for Talent and Aptitude

Rylaan

Image of Performance Management Workshop - ACHIEVE leadership training

Excerpt from The Culture Question: At ACHIEVE, we have discovered that ensuring employees find meaning in their work begins at the point of first contact: during the interview process. We have dramatically changed our hiring processes over the years. Through trial and error, and observations in our own personal journeys, we have come to appreciate that a person’s innate talent … Read More

Why Do You Work?

Rylaan

photo of workplace culture, why work, achieve centre

Excerpt from The Culture Question: Why do you work? Why does anyone work? Ask your friends and coworkers, and you are likely to get a variety of answers. But sooner or later, most people will say something along the lines of, “To pay the bills.” Let’s begin by acknowledging that most of us do not, and could not, work for … Read More

In Sickness and in Health – At Work Too

Rylaan

photo of staff, workplace culture, time off, achieve centre, leadership training Manitoba

A friend of mine was recently fired because he had to take time off for a medical procedure. He originally thought he would be off for three days, but after the procedure the doctor advised him that he shouldn’t work for two weeks. When he explained this to his boss, he was fired. Aside from whether his boss’s response was … Read More

How to Create a Culture of Improvement

Rylaan

photo of workplace culture, leader, employee, achieve centre, leadership training Manitoba

As a youth, I showed horses. The judge would stand in the center of the arena as we rode around and at the end of the class, riders would line up in the center and winners would ride forward to receive their award as the audience clapped. For many years, I stayed in the center of the arena and left … Read More

How to Define Organizational Values in Your Workplace

Rylaan

Image of our new book - The Culture Question

Excerpt from The Culture Question: We find Patrick Lencioni’s book The Advantage particularly insightful, and much of what we write here is inspired by his ideas.4 In our work with clients around defining values, we focus on the following two categories: DNA values: Values that make an organization fundamentally unique. Target values: Values that an organization wishes were true, but … Read More

Why Alignment with Purpose Yields Great Results

Rylaan

Image of someone standing on arrow, achieve leadership training

I recently rented a car and got a powerful lesson in alignment as part of the deal. Not wheel alignment, but alignment with purpose – at least that’s the way I interpreted it. The person who served me did several things incredibly well: she greeted me in a friendly and genuine way, and then went straight into business. She had … Read More

What If Your Organization Didn’t Exist?

Rylaan

Image of invisible man standing with folded arms over his chest, ACHIEVE leadership training

Purpose should matter not only to employees. It should matter to our customers, clients, and the broader community as well. Every organization needs external people to be invested in its purpose in order to survive in the long run. Throughout history, businesses, not-for-profits, and government agencies have come and gone. Some have been missed for a moment, but most have … Read More