This 10-day program provides participants an opportunity to develop a set of competencies to manage conflict effectively.
Core/Mandatory workshops include training in:
- Assertive Communication
- Conflict Resolution Skills
- Dealing with Difficult People
- Difficult Conversations – Strategies for Challenging Discussions
- Diversity and Culture – Strategies for Working with Differences
- Emotional Intelligence
- Mediation – Facilitating Conflict Resolution
- Respectful Workplace – Strategies for a Healthy Environment
- Stress Management
*There are additional workshops that meet the requirements of the Certificate in Conflict Management. Please speak to us about customizing the program to fit your needs.
How it Works
Contact one of our training coordinators to receive a proposal. We’ll help you choose the best content and trainers for your group. We’ll also discuss the timelines and other logistics of running the program.
Cost varies depending on location. You will receive an estimate with your proposal.