This program gives participants an opportunity to develop a set of competencies to manage conflict effectively.

Private Certificate

Conflict Management


Core/Mandatory workshops include training in:

Elective workshops:

Elective workshops, selected in consultation with ACHIEVE,  make up the additional hours of training you need to reach 60 hours. Suggested elective workshops to complete this certificate are: Assertive Communication, Emotional Intelligence, Generations – Capitalizing on Differences, Managing Difficult Phone Calls, and Respectful Workplace – Strategies for a Healthy Environment. You can find all our available workshop topics here.

*There are additional workshops that meet the requirements of the Certificate in Conflict Management. Please speak to us about customizing the program to fit your needs.

How it Works

Contact one of our training coordinators to receive a proposal. We’ll help you choose the best content and trainers for your group. We’ll also discuss the timelines and other logistics of running the program.

Photo of Elliot Grisdale, On-site Training Coordinator at ACHIEVE

Elliot Grisdale
Training Coordinator
[email protected]

Photo of Lori Tiessen-Banman, ACHIEVE Centre for Leadership and Workplace Performance

Lori Tiessen
Training Coordinator
[email protected]

Cost varies depending on location. You will receive an estimate with your proposal.