This program gives participants an opportunity to develop a set of competencies to manage conflict effectively. If you would like to complete this certificate program, please follow the steps detailed in the sidebar.

• Conflict Resolution Skills
• Personality Differences in the Workplace
• Difficult Conversations – Strategies for Challenging Discussions
• Dealing with Difficult People
• Diversity and Culture – Strategies for Working with Differences
• Mediation – Facilitating Conflict Resolution

Elective workshops make up the additional hours of training you need to reach 60 hours. These can be chosen from ACHIEVE’s in-person, live virtual, or on-demand workshops. Suggested elective workshops to complete this certificate are: Assertive Communication, Emotional Intelligence, Generations – Capitalizing on Differences, Managing Difficult Phone Calls, and Respectful Workplace – Strategies for a Healthy Environment. You can find all our available workshop topics here.

 

We will apply any ACHIEVE workshops you have attended within the last five years (proof of participation may be required). Upon registration, please contact Kloe Mak at [email protected] if you have retroactive attendance you would like applied towards your certificate.

Please note:
*Webinars cannot be applied to the certificate program
*Workshops taken through other organizations cannot be applied to the certificate program

$100.00 CAD registration fee (The cost of each workshop is charged when you register for them.)

Step 2

Register for and attend 60 credit hours of core and elective workshops. You are responsible for organizing your registration for these workshops.

Step 3

All 60 hours of workshops must be completed within five years of registering for the certificate. We will track your progress and award the certificate upon completion. Our in-person workshops, live virtual workshops, and on-demand workshops may all be counted toward the program.

Fees

In addition to the registration fee, there is the cost of each workshop you attend. The total cost of the certificate program will vary depending on the workshop formats and applicable discounts (see below). If you’d like to register for multiple certificate programs at the same time, please contact us.

Live workshop fees:
One-day: $229(early rate) and $259 (regular rate) CAD
One-day Leadership: $269(early rate) and $479(regular rate) CAD
Two-days: $429(early rate) and $479 (regular rate) CAD
On-demand workshop fees:
Half-day: $99 CAD
One-day: $129 CAD
Two-day: $219 CAD

Discounts

Orders that contain four or more registrations of a live workshop will automatically receive a group rate of 5% off.

If you register for a live workshop at least three weeks in advance, you will receive the early rate which is approximately 10% off.

If you are a college/university student or a senior (65+) please contact us for information on how you can receive an additional discount on live virtual workshops.