Shawn believes that a cohesive team is critical for the success of any operation. Teams need to understand the factors that contribute to healthy or unhealthy workplaces and be able to effectively navigate through issues. Shawn has worked with teams in non-profit, government, healthcare, and commercial organizations.

In addition to working with ACHIEVE, Shawn is the Director of Operations and Learning for St. John Ambulance where he provides leadership for a team comprised of paid staff, contracted instructors, and volunteers. He also oversees training and development, community services, and day-to-day operations. Before joining St. John Ambulance, Shawn spent 17 years at Citibank, and his last 10 years there as a Senior Executive in their Learning & Development division. Shawn’s educational background includes both Bachelor and Master of Education degrees.

Shawn believes that a cohesive team is critical to the success of any operation. As a facilitator, he is known for his ability to quickly establish rapport with a group and use humour to create an environment in which people are comfortable sharing.