How it works – System Requirements

BEFORE YOU REGISTER please ensure that you have the following visual and audio system requirements (most computers will already be equipped with them).

Visual System Requirements

Minimum of Internet Explorer 6 or Firefox 2 (Mac users will need Safari 3 or Firefox 2). Javascript and cookies enabled (if you need the free Java plug-in, click here to install it).  In order to see video and media files, you will be required to have a rich media player. If you don’t have it, one can be installed when you test your system in the next step.

To ensure highest quality, it is recommended that you use a wired connection rather than a wireless connection.

Audio System Requirements

1. VOIP (Voice Over Internet Protocol) – You will need speakers.


2. PHONE – On the day of the training you can also call in to 1-408-792-6300. (Be aware that long distance charges will apply.) You will be prompted on how to join the webinar at that time.

Please note – for highest quality of audio it is recommended that VOIP is used.

AFTER YOU HAVE REGISTERED you will receive an email with information on how to log into the system on the day of the workshop.

Please note – if you are unable to participate in the webinar because you have not ensured these system requirements were on your computer, no refund can be given.