Chris Downey
Chris is a leadership and organizational development professional with over 20 years’ experience in both the private and public sectors. Through his extensive experience in operations, compliance and organizational development, he has gained a diverse skill set which has shaped how he approaches leading and working with teams. Chris believes fundamentally that leaders have a direct impact on the health and wellness of the people they lead and support. And that fostering healthy work environments create the ideal conditions for success well beyond the individual and throughout whole organizations. Chris is recognized as an approachable facilitator who coaches, motivates and inspires others to be the best they can be.
October 2019
Dealing with Difficult People
We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.
Live Stream: Dealing with Difficult People
This is a live stream event, please check our system requirements prior to registering.
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult.
Learn more...Cancellation Policy
Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.
We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.
Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.
