Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence. Emotional intelligence has a far greater impact on people’s ability to be productive and work well with others than cognitive intelligence. Emotionally intelligent people are able to identify and assess their emotions and those of others, and then use that information to guide their actions and influence the actions of others.
In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This workshop provides a leadership approach for coaching others effectively and provides tools that bring out the best in the people.
Personality differences often lead to miscommunication and conflict, which affect both our personal efficiency and team health. Utilizing the ACHIEVE Work Styles Assessment, participants will learn to better understand personality styles that are different from their own. Greater awareness of personality differences leads to improved personal effectiveness and group productivity.
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.
Leaders find themselves pulled in many directions because of competing demands for their time and attention. When leaders fail to ground themselves and lack focussed intention, they risk doing the wrong things or causing harm to those they lead. Mindful leadership is about becoming more conscious, more intentional and more aware of one’s inner processes.
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed, with an emphasis on understanding and adapting one’s approach to create different results.
Essential leadership skills and competencies often mean the difference between thriving or failing in a leadership role. To lead effectively, there are some things that leaders must do and know, and not all of them will come naturally. This workshop provides strategies to help leaders increase their abilities to inspire and lead teams effectively.
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.