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Jennifer Kelly


Photo of trainer Jennifer Kelly

Jennifer is a facilitator and instructional designer with nearly a decade of experience developing and delivering training workshops to participants in small and medium-sized organizations and academic institutions. She has written and facilitated more than 20 workshop topics to private and public employees in core areas like interpersonal communication, business, coaching, and leadership. In addition to degrees achieved in Adult Education and Instructional Design, she is a certified Positive Psychology coach. Jennifer maintains an active training practice and works as an instructional designer in a variety of settings. Jennifer believes real learning originates from self-awareness and self-reflection. As a trainer she is committed to creating this within learners by providing an energetic, thoughtful and engaging delivery of content and learning activities.

October 2019

Dealing with Difficult People

Oct 23, 2019 (9 AM - 4 PM)
Price: $ 249.00 (regular rate)
Trainer: Jennifer Kelly
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed, with an emphasis on understanding and adapting one’s approach to create different results.

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December 2019

Assertive Communication

Dec 11, 2019 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires November 20, 2019
Trainer: Jennifer Kelly
Assertive communication workshop photo

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness.

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March 2020

Conflict Resolution Skills

Mar 06, 2020 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires February 14, 2020
Trainer: Jennifer Kelly
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.

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Management and Supervision

The Crucial Skills

Mar 25, 2020 (9 AM - 4 PM)
Price: $ 259.00 (*early rate) $ 299.00 (regular rate)
*early rate expires March 04, 2020
Trainer: Jennifer Kelly
Photo of businesswoman interviewing female job applicant in office for Management and Supervision workshop

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.

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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Cancellation Policy
Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating
Register early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive
A spiral bound training manual and workshop certificate, as well as morning refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances
If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities
Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit
Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.