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Jody Lambert


Photo of trainer Jody Lambert

Jody is a Registered Clinical Counsellor with Masters degrees in Marriage & Family Therapy as well as Applied Behaviour Analysis. In addition to her private practice, and training with ACHIEVE, she is a Program Manager at a social service organization. In this role Jody supports and provides direction for several special needs and mental health programs as well as the development of quality assurance measures for the organization. She approaches leadership through a collaborative and strength-based lens with the belief that a healthy workplace culture can be developed through the gifts of authenticity and transparency. Jody believes in the power of the workplace community; mentoring confident and competent staff through the development and expression of mutual values such as vulnerability, courage and resiliency as tools for growth. She is an authentic and enthusiastic facilitator who believes in learning through connection, stories and humour. Her non-judgemental and engaging facilitation style gives participants space to learn and grow while taking in practical strategies.

November 2019

De-escalating Potentially Violent Situations™

Nov 22, 2019 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires November 01, 2019
Trainer: Jody Lambert
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

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At the checkout, you will have the option to pay by credit card or cheque. If you choose the pay by cheque option, you will receive an invoice to be paid later.

Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 a.m. and conclude around 4:00 p.m. Please arrive between 8:30 and 9:00 a.m. on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 p.m., unless otherwise stated above. Our half-day workshops start at 9:00 a.m. and conclude at 12:00 p.m.

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name and email address of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credits

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns 6 continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.