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Kristen Deuzeman


Photo of Kristen Deuzeman, Trainer at ACHIEVE

Kristine is a Registered Provisional Psychologist who has a Master’s Degree in Education and a Postgraduate Certificate in Psychological Assessment. In addition to training with ACHIEVE, she is the Manager for Professional Best Practices within the Centre for Applied Disaster and Emergency Management at Northern Alberta Institute of Technology (NAIT), and a Professor of Psychology at Concordia University. As a leader, Kristen has led teams to achieve successful outcomes in both public and private sectors. She believes that who we are is how we lead and encourages self-examination and awareness as these are key to leading with strength, confidence, and emotional stamina for organizational resilience. As a trainer, Kristine combines her experience in psychological research and clinical work to enhance self-discovery and skill development. She is a passionate facilitator who incorporates warmth and humour in order to create engaging and meaningful workshops.

December 2019

Conflict Resolution Skills

Dec 17, 2019 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires November 26, 2019
Trainer: Kristen Deuzeman
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.

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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Cancellation Policy
Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating
Register early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive
A spiral bound training manual and workshop certificate, as well as morning refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances
If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities
Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit
Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.