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Kristen Deuzeman


Photo of Kristen Deuzeman, Trainer at ACHIEVE

Kristen is a Registered Provisional Psychologist who has a Master’s Degree in Education and a Postgraduate Certificate in Psychological Assessment. In addition to training with ACHIEVE, she is the Manager for Professional Best Practices within the Centre for Applied Disaster and Emergency Management at Northern Alberta Institute of Technology (NAIT), and a Professor of Psychology at Concordia University. As a leader, Kristen has led teams to achieve successful outcomes in both public and private sectors. She believes that who we are is how we lead and encourages self-examination and awareness as these are key to leading with strength, confidence, and emotional stamina for organizational resilience. As a trainer, Kristen combines her experience in psychological research and clinical work to enhance self-discovery and skill development. She is a passionate facilitator who incorporates warmth and humour in order to create engaging and meaningful workshops.

March 2020

Dealing with Difficult People

Mar 12, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires February 20, 2020
Trainer: Kristen Deuzeman
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed, with an emphasis on understanding and adapting one’s approach to create different results.

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May 2020

Crisis Response Planning

May 14, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires April 23, 2020
Trainer: Kristen Deuzeman
police officer noting down the testimony of accident onlookers - Crisis Response Photo

Offered through Crisis and Trauma Resource Institute

To effectively respond to critical incidents (suicide, violence, etc.), schools, communities, and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events. This training will focus on how to organize effectively and quickly at a time of high stress so that groups are better prepared to respond to the emotional needs of those affected by a critical incident.

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