Due to COVID-19 this workshop has been cancelled. Please consider registering for our Live Virtual Workshop on December 1, 2020.
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult.
This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Leaders find themselves pulled in many directions because of competing demands for their time and attention. When leaders fail to ground themselves and lack focussed intention, they risk doing the wrong things or causing harm to those they lead.