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Nataschaa Chatterton


Nataschaa Chatterton ACHIEVE Trainer

Nataschaa has a Masters in Conflict Analysis and Management and has worked as a mediator, coach, facilitator and counselor. She has lived in rural Yukon for ten years working with First Nations governments and communities. Nataschaa’s work is founded on the beliefs of the value of all perspectives, the innate desire we each have to be accepted and that our history does not need to dictate our future. Her approach includes encouraging space for the wisdom and strengths of the group and the individual to surface and co-creation to occur. She is passionate about teaching, listening and sharing.

February 2020

Emotional Intelligence

Feb 19, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires January 29, 2020
Photo for Emotional Intelligence, ACHIEVE Centre for Leadership & Workplace Performance

Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence. Emotional intelligence has a far greater impact on people’s ability to be productive and work well with others than cognitive intelligence. Emotionally intelligent people are able to identify and assess their emotions and those of others, and then use that information to guide their actions and influence the actions of others.

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March 2020

Difficult Conversations

Strategies for Challenging Discussions

Mar 06, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires February 14, 2020
Photo for Navigating Difficult Conversations workshop

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.

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April 2020

Trauma-Informed Care

Building a Culture of Strength

Apr 01, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires March 11, 2020
Image for Trauma Informed Care workshop

Offered through Crisis and Trauma Resource Institute

Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This workshop explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization.

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Conflict Resolution Skills

Apr 02, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires March 12, 2020
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.

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May 2020

Crisis Response Planning

May 12, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires April 21, 2020
police officer noting down the testimony of accident onlookers - Crisis Response Photo

Offered through Crisis and Trauma Resource Institute

To effectively respond to critical incidents (suicide, violence, etc.), schools, communities, and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events. This training will focus on how to organize effectively and quickly at a time of high stress so that groups are better prepared to respond to the emotional needs of those affected by a critical incident.

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Dealing with Difficult People

May 13, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires April 22, 2020
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed, with an emphasis on understanding and adapting one’s approach to create different results.

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