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Nataschaa Chatterton


Nataschaa Chatterton ACHIEVE Trainer

Nataschaa has a Masters in Conflict Analysis and Management and has worked as a mediator, coach, facilitator and counselor. She has lived in rural Yukon for ten years working with First Nations governments and communities. Nataschaa’s work is founded on the beliefs of the value of all perspectives, the innate desire we each have to be accepted and that our history does not need to dictate our future. Her approach includes encouraging space for the wisdom and strengths of the group and the individual to surface and co-creation to occur. She is passionate about teaching, listening and sharing.

October 2019

Dealing with Difficult People

Oct 09, 2019 (9 AM - 4 PM)
Price: $ 249.00 (regular rate)
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.

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November 2019

Mediation – Facilitating Conflict Resolution

Nov 05 - Nov 06, 2019 (9 AM - 4 PM)
Price: $ 409.00 (*early rate) $ 459.00 (regular rate)
*early rate expires October 15, 2019
Mediation - Facilitating Difficult Conversations workshop photo - ACHIEVE

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. When two people can’t resolve a conflict on their own, a third party may be needed to facilitate a conversation to help resolve the conflict.

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December 2019

Assertive Communication

Dec 03, 2019 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires November 12, 2019
Assertive communication workshop photo

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness.

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De-escalating Potentially Violent Situations™

Dec 04, 2019 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires November 13, 2019
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

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February 2020

Emotional Intelligence

Feb 19, 2020 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires January 29, 2020
Photo for Emotional Intelligence, ACHIEVE Centre for Leadership & Workplace Performance

Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence. Emotional intelligence has a far greater impact on people’s ability to be productive and work well with others than cognitive intelligence. Emotionally intelligent people are able to identify and assess their emotions and those of others, and then use that information to guide their actions and influence the actions of others.

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March 2020

Difficult Conversations – Strategies for Challenging Discussions

Mar 06, 2020 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires February 14, 2020
Photo for Navigating Difficult Conversations workshop

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.

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April 2020

Trauma-Informed Care – Building a Culture of Strength

Apr 01, 2020 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires March 11, 2020
Image for Trauma Informed Care workshop

Offered through Crisis and Trauma Resource Institute

Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This workshop explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization.

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Conflict Resolution Skills

Apr 02, 2020 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires March 12, 2020
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.

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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Cancellation Policy
Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating
Register early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive
A spiral bound training manual and workshop certificate, as well as morning refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances
If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities
Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit
Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.