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Shelly Qualtieri


photo of Shelly Qualtieri, trainer at ACHIEVE Centre for Leadership & Workplace Performance

As a former Multidisciplinary Team Manager for a non-profit organization and Team Leader within the Provincial Government sector, Shelly‘s experience in coaching, mentoring, and leading through conflict has provided her with a unique and diverse skill set that combines academic understanding with practical knowledge. She holds a Master’s degree in Investigations Management and has significant work experience both in Canada and Australia, where she been an energetic practitioner, educator, and leader in the field of youth justice, child welfare, mental health, homelessness, and suicide intervention for over 20 years. In addition to training with ACHIEVE, Shelly has a private counselling and coaching practice where she focuses on wellness, leadership, difficult conversations, and healthy relationships. She is a seasoned and engaging presenter who is passionate about her work, which allows her to naturally facilitate ongoing learning for workshop participants.

July 2020

Conflict Management Skills Certificate Program

Jul 20 - Jul 24, 2020 (9 AM - 4 PM)
Price: $ 1,099.00 (*early rate) $ 1,299.00 (regular rate)
*early rate expires June 20, 2020
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

In the summer of 2020, ACHIEVE is offering a unique opportunity to complete our five-day Certificate Program over a one-week period. This program provides participants with an opportunity to develop a set of skill-based competencies in conflict resolution.

The training will occur in Vancouver, BC starting on Monday, July 20, 2020 and concluding Friday, July 24, 2020 (9 a.

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At the checkout, you will have the option to pay by credit card or cheque. If you choose the pay by cheque option, you will receive an invoice to be paid later.

Registration Information

Register early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The early registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 a.m. and conclude around 4:00 p.m. Please arrive between 8:30 and 9:00 a.m. on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 p.m., unless otherwise stated above. Our half-day workshops start at 9:00 a.m. and conclude at 12:00 p.m.

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name and email address of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credits

Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.