When challenges in life occur, people naturally reach out for support from those closest to them – coworkers, friends, and family. Their initial response can go a long way in terms of normalizing the challenge, planning the next steps, and exploring additional resources. Progressive workplaces and communities recognize the importance of being prepared for challenges, and are proactive in better equipping natural helpers with the skills they need to be a supportive resource to others. This workshop explores the support process, key qualities of the peer helper, and issues that may arise when assisting others. This is an interactive and experiential training where participants will work through activities designed to enhance their communication, develop helping skills, and learn practical strategies for supporting others.

This workshop is offered through Crisis & Trauma Resource Institute.

About This Workshop

Some of the Topics Included

  • Qualities of the Peer Helper
  • Common Missteps in Helping
  • Essential Communication Skills
  • Exploring Strengths and Resources
  • Supporting Mental Health
  • Dealing with Risks
  • Looking After Ourselves – Dealing with the “Downsides” of Helping

Method of Delivery

Lecture, personal reflection, video, case study review, and small group discussion.

Target Audience

This introductory level workshop is appropriate for people in a wide variety of settings.

Learning Objectives

At the end of this workshop, participants should be able to:

  • List the key qualities needed as a peer support
  • Summarize benefits and challenges of a peer support role
  • List skills that are part of a peer support process
  • Describe steps for a peer to guide a conversation