Assertive Communication
$20.00 Or MEMBER PLAN (Starting at $12.99 a month/viewer)
Trainer: Wendy Loewen, Managing Director
Wendy Loewen, Managing Director
Wendy is the Managing Director of ACHIEVE Centre for Leadership and co-author of The Culture Question. She is a thoughtful and empowering leader who believes in the importance of listening to the needs and aspirations of people, and then facilitating the next step in their development. Wendy is vice president of the Alternative Dispute Resolution Institute of Manitoba. She is a former teacher and director of a health and social services program. Wendy has a Master’s degree in Conflict Analysis and Management, and Bachelor’s degrees in both Psychology and Education. She believes that learning is a dynamic and lifelong endeavor, and with commitment and guidance, the process should be enjoyable and motivating. Wendy is an engaging presenter who delivers material in a way that maximizes the learning potential for all participants. Read blogs written by Wendy here. Contact Wendy at: [email protected] 204-789-2453
Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this webinar, viewers will build an awareness of their communication patterns and learn to deal confidently with people around them.
Learning Objectives
Upon completion of this webinar participants should be able to:- Define assertive communication
- Describe the role of body language in communication
- Recall how to apply the variety of assertive communication strategies
Target Audience
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.Method of Delivery
Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions, delivered electronically.Completing Webinar
Upon viewing the entire webinar, you will be prompted to take a test over the content, and then you will receive a participation certificate. An evaluation form will be available to complete after submitting the posttest.Continuing Education
You may also like…
-
Book: The Ordinary Leader
$24.99 CADAdd to cart
