Organizational change efforts stall when leadership forgets to focus on the impact change will have on employees. Managing the “people side” of change is often the most challenging and critical component of organizational transformation. Getting people engaged in the change will greatly enhance the likelihood of new structures and approaches being implemented successfully. This manual focuses on the development of competencies that will provide a foundation for the “what,” “why,” and “how” of managing people during organizational change. 35 pages

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