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Individual resistance to change can be a significant stumbling block to progress. Whether a change is complex and far reaching – or a smaller more localized change – leaders need to be able to get their team members engaged in meaningful ways. Drawing on several psychological approaches, including motivational interviewing, this manual offers a new lens through which leaders of change can view resistance. Readers will learn tools and strategies to allow them to coach their team members toward engagement and success. 27 pages

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RESOURCE MANUAL – Coaching Resistant Employees

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