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Communication

The Crucial Skills

$20.00

Trainer: Mike Labun

# of Viewers

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This webinar focuses on the core skills needed to communicate with clarity in the workplace, including speaking and listening skills. Also reviewed are approaches for utilizing communication technologies such as phone, email, texts, and social media more effectively. This webinar will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

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Learning Objectives

Upon completion of this webinar participants should be able to
  • Understand the challenges and complexities of effective communication
  • Identify steps to improve skills to listen, speak, persuade, and email

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions, delivered electronically.

Completing Webinar

Upon viewing the entire webinar, you will be prompted to take a test over the content, and then you will receive a participation certificate. An evaluation form will be available to complete after submitting the posttest.

Continuing Education

While associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits.
   

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