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Conflict Resolution Skills

$20.00

Trainer: Mike Labun

# of Viewers

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This webinar explores the various dynamics of conflict, including its sources and how it often escalates in predictable patterns. Viewers will learn skills for responding confidently and effectively to conflict.

Category: .

Learning Objectives

Upon completion of this webinar participants should be able to:
  • To describe several conflict models
  • To identify a variety of simple tools to effectively manage conflict

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions, delivered electronically.

Completing Webinar

Upon viewing the entire webinar, you will be prompted to take a test over the content, and then you will receive a participation certificate. An evaluation form will be available to complete after submitting the posttest.

Continuing Education

While associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits.
 

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