Customer Service – Establishing Trust Webinar
$20.00 Or MEMBER PLAN (Starting at $9.95 a month)
Trainer: Shawn McLaren
Without attention to the crucial role of developing trust in customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when people focus on fostering positive relationships with clients and costumers they create loyalty and satisfaction.This webinar focuses on developing trust in both internal and external client relationship. Participants will learn a simple model for understanding and adapting their communication style to the needs of their clients in order to enhance the client relationship.
This webinar is a companion to the webinar entitled: Customer Service – Communicating for Comfort and Confidence.