$20.00 Or MEMBER PLAN (Starting at $9.95 a month/viewer)
Trainer: Rolande Kirouac
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. This webinar will review the key elements of preparing for, conducting and concluding productive difficult conversations.