Difficult Conversations Webinar
$20.00 Or MEMBER PLAN (Starting at $9.95 a month/viewer)
For over two decades Rolande has been working with leaders and staff in organizations, small businesses and various levels of government to create great workplaces. She has extensive experience in delivering training events in French and English and brings exceptional energy to all her events. In addition to her work with ACHIEVE, Rolande runs her own business, is on the board of directors for Entreprises Riel, and is past president for the Canadian Association of Professional Speakers Manitoba Chapter. She provides a refreshing and innovative approach to complement workplace wellness initiatives and support leaders in fostering co-operation and creative thinking and promoting greater job satisfaction.
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. This webinar will review the key elements of preparing for, conducting and concluding productive difficult conversations.