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Generations

Dealing with Tension in the Workplace

$20.00

Trainer: Wendy Loewen, Managing Director

# of Viewers

Intergenerational relationships have the potential for miscommunication and unproductive interactions. They also hold possibilities for fostering more creative and productive workplaces. This webinar will help you understand different generational assumptions and consider the gifts that each generation can bring to the workplace. Viewers will explore the prevailing stereotypes about different generations and gain an awareness of their own generational “blind spots” that often lead to misunderstandings and conflict. This webinar reviews practical strategies for intergenerational communication, with a focus on building and maintaining respect in workplace interactions.

Category: .

Learning Objectives

Upon completion of this webinar participants should be able to
  • Name the four generations
  • Describe the difference between tolerance and respect
  • Name their role in responding to disrespect in the workplace

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions, delivered electronically.

Completing Webinar

Upon viewing the entire webinar, you will be prompted to take a test over the content, and then you will receive a participation certificate. An evaluation form will be available to complete after submitting the posttest.

Continuing Education

While associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits.
   

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