Dealing with Tension in the Workplace
Wendy Loewen, Managing Director
Wendy is the Managing Director of ACHIEVE Centre for Leadership and co-author of The Culture Question. She is a thoughtful and empowering leader who believes in the importance of listening to the needs and aspirations of people, and then facilitating the next step in their development. Wendy is vice president of the Alternative Dispute Resolution Institute of Manitoba. She is a former teacher and director of a health and social services program. Wendy has a Master’s degree in Conflict Analysis and Management, and Bachelor’s degrees in both Psychology and Education. She believes that learning is a dynamic and lifelong endeavor, and with commitment and guidance, the process should be enjoyable and motivating. Wendy is an engaging presenter who delivers material in a way that maximizes the learning potential for all participants. Read blogs written by Wendy here. Contact Wendy at: [email protected] 204-789-2453
Intergenerational relationships have the potential for miscommunication and unproductive interactions. They also hold possibilities for fostering more creative and productive workplaces. This webinar will help you understand different generational assumptions and consider the gifts that each generation can bring to the workplace. Viewers will explore the prevailing stereotypes about different generations and gain an awareness of their own generational “blind spots” that often lead to misunderstandings and conflict. This webinar reviews practical strategies for intergenerational communication, with a focus on building and maintaining respect in workplace interactions.
Learning ObjectivesUpon completion of this webinar participants should be able to
- Name the four generations
- Describe the difference between tolerance and respect
- Name their role in responding to disrespect in the workplace