New Perspectives and Best Practices
Chris is a leadership and organizational development professional with over 20 years' experience in both the private and public sectors. Through his extensive experience in operations, compliance and organizational development, he has gained a diverse skill set which has shaped how he approaches leading and working with teams. Chris believes fundamentally that leaders have a direct impact on the health and wellness of the people they lead and support. And that fostering healthy work environments create the ideal conditions for success well beyond the individual and throughout whole organizations. Chris is recognized as an approachable facilitator who coaches, motivates and inspires others to be the best they can be.
Facilitating performance management in a way that is development-based, supportive, and process-oriented is a critical skill set for leaders to develop. This webinar reviews four pillars of effective performance management, and considers how to align the interests of the organization with the interests of employees. Viewers will learn how to give feedback in a manner that elicits the desired performance behaviors, how to write and deliver performance reports, and which common mistakes to avoid.
Learning ObjectivesUpon completion of this webinar participants should be able to
- Distinguish between performance management and performance reviews
- Describe and demonstrate the BIGS (Behaviour, Intent, Goal, Suggestion) framework for delivering effective feedback