Leadership Lessons from Unlikely Places

The Paper Chase is a 1973 film that sets a great example of how not to build a team. The movie is based on the 1971 novel of the same name; it shows a...

High Stakes Civility

­­­When stakes are high and your performance matters most, you and your team will likely get stressed. But how will you treat each other? Will you all take a deep breath, make sure communication...

What If Your Organization Didn't Exist?

Purpose should matter not only to employees. It should matter to our customers, clients, and the broader community as well. Every organization needs external people to be invested in its purpose in order to...

How to Talk About the Elephant in the Room

Over the years I’ve facilitated a fair number of high-stakes conversations, and I’ve always been struck by how often people say, “You can help us by leading a discussion about the elephant in the...

How to Take the Sting out of Feedback

Recently, a friend stated that she is working to see feedback as a gift, and I think she is right to try and see it that way. However, she explained that it isn’t always...