4 Ways to Build a Culture of Trust

Too often, I see people at work trying to avoid feelings of discomfort or pain, or showing others that they don’t feel difficult emotions. I believe this is a critical mistake. Our emotions –...

The Power of Emotional Contagion at Work

This week I have been thinking about the influence workplaces can have on our emotions. Our environment influences how we feel, which, in turn, affects how motivated we are to tackle the challenges of...

The 'No News is Good News' Fallacy

Some managers are like the person who tells their partner, “I said ‘I love you’ when we first got together, and I’ll let you know if anything changes.” The underlying...

9 Tips for Leading with Integrity

Those who find themselves taking up the mantle of leadership would do well to Google “leader scandal” as a sobering reminder. It seems that hardly a day passes when there isn’t another story of...

6 Lessons from a Master Bricklayer

My grandfather, Amos, died a few weeks ago at the age of 95. We gathered as a family to mourn and celebrate his life. In the week after his death, we spent many hours...