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Edmonton, Alberta – Holiday Inn Conference Centre

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780-431-1100

October 2018

Dealing with Difficult People

Oct 18, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Trainer: Tammy Berry
Photo for Dealing with Difficult People CHIEVE Centre for Leadership & Workplace Performance

We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.

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Management and Supervision – The Crucial Skills

SOLD OUT

Oct 24, 2018 (9 AM - 4 PM)
Price: $ 279.00 (regular rate)
Trainer: Jennifer Short
Management and Supervision workshop photo of group of people working in a team meeting

This workshop is full. Email [email protected] to be placed on the waiting list.

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse.

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November 2018

Assertive Communication

Nov 06, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Trainer: Danielle Forth
Assertive communication workshop photo

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness.

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Critical Incident Group Debriefing

Nov 19, 2018 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires October 29, 2018
Trainer: Jennifer Short
Photo for Critical Incident Group Debriefing, Crisis and Trauma Resource Institute, CTRI

Offered through Crisis and Trauma Resource Institute

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event. CIGD is one of several methods that may be utilized to lessen the likelihood of people experiencing symptoms of trauma and stress after a critical incident.

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De-escalating Potentially Violent Situations™

Nov 20, 2018 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires October 30, 2018
Trainer: Mike Labun
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

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Time Management

Nov 21, 2018 (9 AM - 12 PM)
Price: $ 139.00 (*early rate) $ 155.00 (regular rate)
*early rate expires October 31, 2018
Trainer: Jennifer Short
Alarm clock - Time Managment Photo

Most of us have experienced the feeling that there is not enough time to do everything we need to do. Our workplaces demand productive employees, and the ability to manage time well greatly affects the amount and quality of work we are able to produce. Developing effective skills in time management empowers people to deal with the conflicting priorities faced every day.

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December 2018

Leadership – Insights for Thinking Differently

Dec 05, 2018 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires November 14, 2018
Photo for Leadership - Insights for Thinking Differently workshop by Randy Grieser

ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This training is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make each of these insights a reality in your own organization. Particular attention is given to employee engagement and organizational health – two areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees.

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Conflict Resolution Skills

Dec 12, 2018 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires November 21, 2018
Trainer: Jennifer Short
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.

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January 2019

Leadership – The Essential Competencies

Jan 30, 2019 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires January 09, 2019
Trainer: Jennifer Short
Leadership - The Essential Competencies workshop photo of male boss addressing office workers at meeting

Essential leadership skills and competencies often mean the difference between thriving or failing in a leadership role. To lead effectively, there are some things that leaders must do and know, and not all of them will come naturally. This workshop provides strategies to help leaders increase their abilities to inspire and lead teams effectively.

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February 2019

Emotional Intelligence

Feb 12, 2019 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires January 22, 2019
Trainer: Danielle Forth
Photo for Emotional Intelligence, ACHIEVE Centre for Leadership & Workplace Performance

Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence. Emotional intelligence has a far greater impact on people’s ability to be productive and work well with others than cognitive intelligence. Emotionally intelligent people are able to identify and assess their emotions and those of others, and then use that information to guide their actions and influence the actions of others.

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Mindful Leadership

Feb 28, 2019 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires February 07, 2019
Trainer: Danielle Forth
Mindful Leadership Workshop photo of relaxed young woman sitting at her desk and having coffee

This workshop focuses on incorporating mindfulness practices into your role as a leader. Mindfulness is ultimately about becoming more conscious, more intentional and more aware of one’s inner processes. Balance in emotion and thought leads to health and well-being, and provides a rich foundation for leadership success.

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March 2019

Dealing with Difficult People

Mar 14, 2019 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires February 21, 2019
Trainer: Jennifer Short
Photo for Dealing with Difficult People CHIEVE Centre for Leadership & Workplace Performance

We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.

Learn more...

De-escalating Potentially Violent Situations™

Mar 19, 2019 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires February 26, 2019
Trainer: Mike Labun
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

The Culture Question – The Secret to Employee Engagement

Mar 22, 2019 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires March 01, 2019
Trainer: Mike Labun

Based on the book, The Culture Question, this workshop provides a guide for how every organization can increase employee engagement and become a great place to work. Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behaviour.

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Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours.  While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.