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London, Ontario – Best Western Lamplighter Inn

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591 Wellington Road, London, Ontario N6C 4R3 Canada
888-232-6747

Upcoming Events

February 2018

De-escalating Potentially Violent Situations™

Feb 27, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires February 06, 2018
Trainer: Michelle Gibson
Offered through Crisis and Trauma Resource Institute Inc. For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Learn more...
March 2018

Dealing with Difficult People

Mar 08, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires February 15, 2018
Trainer: Patrick Parent
We all encounter people we find difficult. Typically conversations with them leave us feeling frustrated, stressed, angry and tired. This workshop will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. Learn more...

Management and Supervision – The Crucial Skills

Mar 23, 2018 (9 AM - 4 PM)
Price: 249.00 (*early rate) 279.00 (regular rate)
*early rate expires March 02, 2018
Trainer: Patrick Parent
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Like all skills, management skills must be learned. This workshop presents the crucial skills for managing employment relationships from beginning to end, with particular focus on hiring and performance management. Learn more...
April 2018

Navigating Difficult Conversations

Apr 26, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires April 05, 2018
Trainer: Patrick Parent
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations often take a large mental and emotional toll on all participants. In fact, having difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. Learn more...
May 2018

Mental Health Awareness and Support

May 14, 2018 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires April 23, 2018
Trainer: Michelle Gibson
Mental health concerns will directly impact one in every five people. The remaining four will know a friend, family member, co-worker or acquaintance that struggles with their mental health. This workshop is designed for any person who knows someone who has mental health concerns. Learn more...
June 2018

Personal Work Styles – Working with Differences

Jun 19, 2018 (9 AM - 12 PM)
Price: 139.00 (*early rate) 155.00 (regular rate)
*early rate expires May 29, 2018
Trainer: Patrick Parent
Personality differences often lead to miscommunication and conflict, which affects both our personal efficiency and team health. Utilizing ACHIEVE’s Head, Heart, Gut, Feet Personality Style assessment tool, participants will be equipped to understand personality styles different from their own and be provided with strategies for building healthy work environments. Through fun and engaging activities, participants will learn to communicate more effectively based on their own personality strengths and the personality based preferences of others leading to improved personal effectiveness and… Learn more...
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Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours.  While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.