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London, Ontario – Best Western Lamplighter Inn

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591 Wellington Road, London, Ontario N6C 4R3 Canada
888-232-6747

Upcoming Events

October 2017

Dealing with Difficult People

Oct 19, 2017 (8 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires September 28, 2017
Trainer: Patrick Parent
We all encounter people we find difficult. Typically conversations with them leave us feeling frustrated, stressed, angry and tired. This workshop will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. Learn more...
November 2017

De-escalating Potentially Violent Situations™

Nov 08, 2017 (9 AM - 4 PM)
Trainer: Michelle Gibson
Offered through Crisis and Trauma Resource Institute Inc. For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Learn more...

Critical Incident Group Debriefing

Nov 21, 2017 (9 AM - 4 PM)
Trainer: Michelle Gibson
Offered through Crisis and Trauma Resource Institute Inc.   Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event. CIGD is one of several methods that may be utilized to lessen the likelihood of participants experiencing symptoms of trauma and stress after a critical incident. Learn more...
December 2017

Conflict Resolution Skills

Dec 12, 2017 (9 AM - 4 PM)
Price: 209.00 (*early rate) 235.00 (regular rate)
*early rate expires November 21, 2017
Trainer: Patrick Parent
Conflict holds great potential for harm and for good. The results of unhealthy conflict impact us individually and contribute to negative group performance. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict in their lives, leading to healthier, happier relationships and work environments. Learn more...
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Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM.

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours and a one day workshop earns 6 hours.   While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.