February 2020
In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This webinar provides a leadership approach for coaching others effectively and provides tools that bring out the best in the people.
Learn more...March 2020
The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.
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Personality differences often lead to miscommunication and conflict, which affect both our personal efficiency and team health. Viewers of this webinar will learn to better understand personality styles that are different from their own. Greater awareness of personality differences leads to improved personal effectiveness and group productivity.
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Offered through Crisis and Trauma Resource Institute
After a violent incident, it is not uncommon to find that people were aware of clues that violence was being planned. This is because most violent incidents often follow an evolutionary process where signs and indicators can be seen. Yet, without a clearly defined process to gather information and assess the situation, violence prevention is extremely difficult.
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ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This webinar is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make each of these insights a reality in your own organization. Particular attention is given to motivation and employee engagement – the areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees.
Learn more...April 2020
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult. As a viewer, you will be shown how to deal with patterns of passive aggressiveness, resistance, and chronic anger.
Learn more...May 2020
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.
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Offered through Crisis and Trauma Resource Institute
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
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Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness.
Learn more...June 2020
Offered through Crisis and Trauma Resource Institute
Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This webinar explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization.
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Based on the book, The Culture Question, this webinar provides a guide for how every organization can increase employee engagement and become a great place to work. For various reasons, countless people feel trapped, indifferent, or bored at work. The secret to creating workplaces where people like to work is leadership and culture.
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Offered through Crisis and Trauma Resource Institute
Borderline Personality Disorder (BPD) is a clinical diagnosis that is often misunderstood. The experience associated with BPD involves intense emotional and behavioural challenges for both the individual and their relationships with the people around them. This webinar’s purpose is to increase the understanding of BPD from the perspective of all those impacted, including caregivers, family members, and those diagnosed.
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