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Online Live Webinar

Upcoming Events

November 2017

Conflict Resolution Skills Live Webinar

Nov 24, 2017 (1 PM - 2 PM Central Time)
Price: 39.00 (regular rate)
Trainer: Wendy Loewen

Conflict has many sources, including disagreements, stress, personality differences and differences of opinions. While the results of conflict impact us individually, it also often has negative effects on the performance of groups. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. Learn more...

December 2017

Assertive Communication – Practical Strategies Live Webinar

Dec 04, 2017 (1 PM - 2 PM Central Time)
Price: 39.00 (regular rate)
Trainer: Wendy Loewen

Communicating assertively requires skillful communication and self-awareness.  This webinar focusses on assertive communication skill development.  Viewers will learn assertiveness strategies for offering opinions, giving direction, making requests and saying no. Learn more...

Coaching Strategies for Leaders Live Webinar

Dec 11, 2017 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires November 27, 2017

Effective leaders inspire positive growth, change and healthy work relationships. This webinar focuses on providing leaders with a set of tools to bring out the best in the people they lead. It will examine the mindset necessary to lead others through the difficult moments they encounter in their working careers. Learn more...

February 2018

Respectful Workplace – Strategies for a Healthy Environment Live Webinar

Feb 21, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires February 07, 2018
Trainer: Wendy Loewen

Healthy workplaces foster respectful and dynamic relationships which contribute to employee well-being. This in turn results in greater job satisfaction, increased employee participation and improved work performance. This webinar explores the components of respect and addresses individual and collective responsibilities within the work environment. Learn more...

March 2018

Dealing with Difficult People Live Webinar

Mar 05, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires February 19, 2018
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

Mental Health in the Workplace Live Webinar

Mar 19, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires March 05, 2018
Trainer: Paul Carrick

People who have a mental illness are often misunderstood and stigmatized, leading to an increase in conflict, performance concerns and absenteeism in the workplace. Understanding mental health and mental illness will help you better navigate and respond to these issues. This webinar will provide a general overview of common adult mental illnesses and their symptoms, causes and treatment. Learn more...

April 2018

Navigating Difficult Conversations Live Webinar

Apr 03, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires March 20, 2018
Trainer: Rolande Kirouac

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. This webinar will review the key elements of preparing for, conducting and concluding productive difficult conversations. Learn more...

Leadership – Insights for Thinking Differently Live Webinar

Apr 20, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires April 06, 2018

This webinar will challenge you to think critically about your approach to leadership. New and different ways of working through challenges as well as opportunities will be presented. Particular attention will be given to employee engagement and organizational health – two areas that our recent survey showed were of greatest importance to leaders and employees. Learn more...

May 2018

Emotional Intelligence Live Webinar

May 04, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires April 20, 2018
Trainer: Mike Labun

Developing your Emotional Intelligence (EI) increases your ability to positively influence relationships, and to work well with others. Viewers of this webinar will learn to utilize the principles of emotional intelligence more effectively to understand, respond to and influence the emotions of others.

Learn more...

Conflict Resolution Skills Live Webinar

May 18, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires May 04, 2018
Trainer: Mike Labun

Conflict has many sources, including disagreements, stress, personality differences and misunderstandings. While the results of conflict impact us individually, it often has negative effects on the performance of groups. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. Learn more...

Coaching Strategies for Leaders Live Webinar

May 31, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires May 17, 2018

Effective leaders inspire positive growth, change and healthy work relationships. This webinar focuses on providing leaders with a set of tools to bring out the best in the people they lead. It will examine the mindset necessary to lead others through the difficult moments they encounter in their working careers. Learn more...

June 2018

Assertive Communication Live Webinar

Jun 13, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires May 30, 2018
Trainer: Wendy Loewen

Communicating assertively requires skillful communication and self-awareness.  This webinar focusses on assertive communication skill development.  Viewers will learn assertiveness strategies for offering opinions, giving direction, making requests and saying no. Learn more...

Dealing with Difficult People Live Webinar

Jun 25, 2018 (1 PM - 2 PM Central Time)
Price: 32.00 (*early rate) 39.00 (regular rate)
*early rate expires June 11, 2018
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.