May 2019
De-escalating Potentially Violent Situations™ Live Webinar
Offered through Crisis and Trauma Resource Institute
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
Learn more...Leadership – Insights for Thinking Differently Live Webinar
ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This webinar is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make each of these insights a reality in your own organization. Particular attention is given to employee engagement and organizational health – two areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees.
Learn more...June 2019
Trauma Informed Care – Building a Culture of Strength Live Webinar
Offered through Crisis and Trauma Resource Institute
Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This webinar explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization.
Learn more...Difficult Conversations – Strategies for Challenging Discussion Live Webinar
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.
Learn more...Cancellation Policy
Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.
We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.
Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.
