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Online Live Webinar

December 2018

Conflict Resolution Skills Live Webinar

Dec 17, 2018 (1 PM - 2 PM Central Time)
Price: $ 39.00 (regular rate)
Trainer: Mike Labun

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.

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February 2019

Dealing with Difficult People Live Webinar

Feb 11, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires January 28, 2019
Trainer: Mike Labun
Photo for Dealing with Difficult People CHIEVE Centre for Leadership & Workplace Performance

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult. As a viewer, you will be shown how to deal with patterns of passive aggressiveness, resistance, and chronic anger.

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Assertive Communication Live Webinar

Feb 26, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires February 12, 2019
Trainer: Wendy Loewen
Assertive communication workshop photo

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness.

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March 2019

Management and Supervision – The Crucial Skills Live Webinar

Mar 05, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires February 19, 2019
Management and Supervision workshop photo of group of people working in a team meeting

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.

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Violence Threat Assessment – Planning and Response Live Webinar

Mar 06, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires February 20, 2019
Violence Threat Assessment workshop photo, ACHIEVE

Offered through Crisis and Trauma Resource Institute

After a violent incident, it is not uncommon to find that people were aware of clues that violence was being planned. This is because most violent incidents often follow an evolutionary process where signs and indicators can be seen. Yet, without a clearly defined process to gather information and assess the situation, violence prevention is extremely difficult.

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Mental Health Awareness and Support Live Webinar

Mar 19, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires March 05, 2019
Trainer: Paul Carrick
Photo of Mental Health Awareness

Mental health concerns will directly impact one in every five people. The remaining four will know a friend, family member, co-worker, or acquaintance that struggles with their mental health. It is essential that organizations build capacity to support those with mental health concerns because early identification and support typically leads to continued employee wellbeing. This webinar will explore factors affecting mental health, give participants a general overview of common adult mental illnesses and, most importantly, how to be a support.

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April 2019

The Culture Question – The Secret to Employee Engagement Live Webinar

Apr 02, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires March 19, 2019
Photo for Culture Question workshop

Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behaviour. Other workplaces are simply uninspiring. For various reasons, countless people feel trapped, indifferent, or bored at work. Based on the book, The Culture Question

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Coaching Strategies for Leaders

Apr 16, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires April 02, 2019
Photo for Coaching Strategies for Leaders, ACHIEVE Centre for Leadership & Workplace Performance

In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This webinar provides a leadership approach for coaching others effectively and provides tools that bring out the best in the people.

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May 2019

De-escalating Potentially Violent Situations™ Live Webinar

May 06, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires April 22, 2019
Trainer: Paul Carrick
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

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Leadership – Insights for Thinking Differently Live Webinar

May 31, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 17, 2019
Photo for Leadership - Insights for Thinking Differently workshop by Randy Grieser

ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This webinar is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make each of these insights a reality in your own organization. Particular attention is given to employee engagement and organizational health – two areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees.

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June 2019

Trauma Informed Care – Building a Culture of Strength Live Webinar

Jun 06, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 23, 2019
Trainer: Vicki Enns
Image for Trauma Informed Care workshop

Offered through Crisis and Trauma Resource Institute

Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This webinar explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization.

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Difficult Conversations – Strategies for Challenging Discussion Live Webinar

Jun 12, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 29, 2019
Trainer: Rolande Kirouac
Photo for Difficult Conversations workshop

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.

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Difficult Conversations – Strategies for Challenging Discussion Live Webinar

Jun 12, 2019 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 29, 2019
Trainer: Rolande Kirouac
Photo for Difficult Conversations workshop

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.

Learn more...
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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.