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Online Live Webinar

Upcoming Events

May 2018

Emotional Intelligence Live Webinar

May 04, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires April 20, 2018
Trainer: Mike Labun

Developing your Emotional Intelligence (EI) increases your ability to positively influence relationships, and to work well with others. Viewers of this webinar will learn to utilize the principles of emotional intelligence more effectively to understand, respond to and influence the emotions of others.

Learn more...

Conflict Resolution Skills Live Webinar

May 18, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 04, 2018
Trainer: Mike Labun

Conflict has many sources, including disagreements, stress, personality differences and misunderstandings. While the results of conflict impact us individually, it often has negative effects on the performance of groups. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. Learn more...

Borderline Personality Disorder – Understanding and Supporting Live Webinar

May 22, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 08, 2018
Trainer: Tricia Klassen

Offered through Crisis and Trauma Resource Institute Borderline Personality Disorder (BPD) is a clinical diagnosis that is often misunderstood. The experience associated with BPD involves intense emotional and behavioural challenges for both the individual and the relationships around them. This webinar’s purpose is to increase the understanding of BPD from the perspective of all those impacted, including caregivers, family members and those diagnosed. Learn more...

Coaching Strategies for Leaders Live Webinar

May 31, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 17, 2018

Effective leaders inspire positive growth, change and healthy work relationships. This webinar focuses on providing leaders with a set of tools to bring out the best in the people they lead. It will examine the mindset necessary to lead others through the difficult moments they encounter in their working careers. Learn more...

June 2018

De-escalating Potentially Violent Situations™ Live Webinar

Jun 06, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 23, 2018
Trainer: Paul Carrick

Offered through Crisis and Trauma Resource Institute For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar will focus on how to de-escalate potentially violent situations through assertiveness and interpersonal communication. Participants will gain a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations. Learn more...

Assertive Communication Live Webinar

Jun 13, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 30, 2018
Trainer: Wendy Loewen

Communicating assertively requires skillful communication and self-awareness.  This webinar focusses on assertive communication skill development.  Viewers will learn assertiveness strategies for offering opinions, giving direction, making requests and saying no. Learn more...

Dealing with Difficult People Live Webinar

Jun 25, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires June 11, 2018
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.