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Online Live Webinar

Upcoming Events

March 2018

Dealing with Difficult People Live Webinar

Mar 05, 2018 (1 PM - 2 PM Central Time)
Price: $ 39.00 (regular rate)
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

Mental Health Awareness and Support Live Webinar

Mar 19, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires March 05, 2018
Trainer: Paul Carrick

Mental health concerns will directly impact one in every five people. The remaining four will know a friend, family member, co-worker or acquaintance that struggles with their mental health. This webinar is designed for any person who knows someone who has mental health concerns. Learn more...

April 2018

Navigating Difficult Conversations Live Webinar

Apr 03, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires March 20, 2018
Trainer: Rolande Kirouac

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. This webinar will review the key elements of preparing for, conducting and concluding productive difficult conversations. Learn more...

Violence Threat Assessment – Planning and Response Live Webinar

Apr 04, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires March 21, 2018

Offered through Crisis and Trauma Resource Institute Knowing how to respond to a threat is a tremendous challenge. After a violent incident, it is not uncommon to find that many different people were aware of clues that an attack was being planned. Yet, without the proper mechanism to gather information and assess the situation, prevention is nearly impossible. Learn more...

Leadership – Insights for Thinking Differently Live Webinar

Apr 20, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires April 06, 2018

This webinar will challenge you to think critically about your approach to leadership. New and different ways of working through challenges as well as opportunities will be presented. Particular attention will be given to employee engagement and organizational health – two areas that our recent survey showed were of greatest importance to leaders and employees. Learn more...

May 2018

Emotional Intelligence Live Webinar

May 04, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires April 20, 2018
Trainer: Mike Labun

Developing your Emotional Intelligence (EI) increases your ability to positively influence relationships, and to work well with others. Viewers of this webinar will learn to utilize the principles of emotional intelligence more effectively to understand, respond to and influence the emotions of others.

Learn more...

Conflict Resolution Skills Live Webinar

May 18, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 04, 2018
Trainer: Mike Labun

Conflict has many sources, including disagreements, stress, personality differences and misunderstandings. While the results of conflict impact us individually, it often has negative effects on the performance of groups. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. Learn more...

Borderline Personality Disorder – Understanding and Supporting Live Webinar

May 22, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 08, 2018
Trainer: Tricia Klassen

Offered through Crisis and Trauma Resource Institute Borderline Personality Disorder (BPD) is a clinical diagnosis that is often misunderstood. The experience associated with BPD involves intense emotional and behavioural challenges for both the individual and the relationships around them. This webinar’s purpose is to increase the understanding of BPD from the perspective of all those impacted, including caregivers, family members and those diagnosed. Learn more...

Coaching Strategies for Leaders Live Webinar

May 31, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 17, 2018

Effective leaders inspire positive growth, change and healthy work relationships. This webinar focuses on providing leaders with a set of tools to bring out the best in the people they lead. It will examine the mindset necessary to lead others through the difficult moments they encounter in their working careers. Learn more...

June 2018

De-escalating Potentially Violent Situations™ Live Webinar

Jun 06, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 23, 2018
Trainer: Paul Carrick

Offered through Crisis and Trauma Resource Institute For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar will focus on how to de-escalate potentially violent situations through assertiveness and interpersonal communication. Participants will gain a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations. Learn more...

Assertive Communication Live Webinar

Jun 13, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires May 30, 2018
Trainer: Wendy Loewen

Communicating assertively requires skillful communication and self-awareness.  This webinar focusses on assertive communication skill development.  Viewers will learn assertiveness strategies for offering opinions, giving direction, making requests and saying no. Learn more...

Dealing with Difficult People Live Webinar

Jun 25, 2018 (1 PM - 2 PM Central Time)
Price: $ 32.00 (*early rate) $ 39.00 (regular rate)
*early rate expires June 11, 2018
Trainer: Mike Labun

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...

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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.