Offered through Crisis and Trauma Resource Institute
For those who work in a helping role, it can be very challenging when clients are vulnerable, stressed-out, or quick to engage in conflict. Complicating matters is that difficult dynamics in the relationship are often amplified by different styles of communicating. This workshop reviews what contributes to these challenges, including the intra-personal, inter-personal, and organizational factors.
ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This training is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make each of these insights a reality in your own organization. Particular attention is given to employee engagement and organizational health – two areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees.
In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace.Learn more...
In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This workshop provides a leadership approach for coaching others effectively and provides tools that bring out the best in the people.
We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.
Based on the book, The Culture Question, this workshop provides a guide for how every organization can increase employee engagement and become a great place to work. Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behaviour.Learn more...
Mental health concerns will directly impact one in every five people. The remaining four will know a friend, family member, co-worker, or acquaintance that struggles with their mental health. It is essential that organizations build capacity to support those with mental health concerns because early identification and support typically leads to continued employee wellbeing. This workshop will explore factors affecting mental health, give participants a general overview of common adult mental illnesses and, most importantly, how to be a support.
The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.
Offered through Crisis and Trauma Resource Institute
Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This workshop explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization.Learn more...
At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Register Early! Seating is limited.
Children and unregistered guests are not permitted in the meeting rooms.
The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.
Participants will receive a spiral bound training manual and a certificate of completion.
The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm
Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.
We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.
Group Registration Instructions
To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.
Continuing Education Credit
Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop. A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours. While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.