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Toronto, Ontario – Ramada Plaza Toronto

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300 Jarvis Street, Toronto, Ontario M5B 2C5 Canada
416-977-4823

Upcoming Events

April 2017

Emotional Intelligence

Apr 24, 2017 (9 AM - 4 PM)
Price: 198.00 (*early rate) 220.00 (regular rate)
*early rate expires April 03, 2017
Trainer: Christina Reimer
Emotionally intelligent people are able to identify and assess their emotions and those of others and then use that information to guide their actions and influence the actions of others. Emotional intelligence has a greater impact on people’s ability to be productive and work well with others than cognitive intelligence. Participants in this workshop will learn to utilize emotional intelligence more effectively through self-assessment and skill development exercises, resulting in an increased ability to engage with others and expand their… Learn more...

Mediation – Facilitating Conflict Resolution

Apr 25 - Apr 26, 2017 (9 AM - 4 PM)
Price: 375.00 (*early rate) 420.00 (regular rate)
*early rate expires April 04, 2017
Trainer: Christina Reimer
Unresolved conflict becomes time consuming and limits the productivity of everyone. A third party facilitator may be needed to help mediate the difficult conversation for resolving the conflict when the people involved do not resolve it on their own. This skills-based workshop is designed to give participants the tools to work with disputing parties to clarify misunderstandings, identify interests and work towards options for resolving the conflict. Learn more...
May 2017

Management and Supervision – The Crucial Skills

May 02, 2017 (9 AM - 4 PM)
Price: 225.00 (*early rate) 250.00 (regular rate)
*early rate expires April 11, 2017
Trainer: Patrick Parent
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Like all skills, management skills must be learned. This workshop presents the crucial skills for managing employment relationships from beginning to end, with particular focus on hiring and performance management. Learn more...

De-escalating Potentially Violent Situations™

May 09, 2017 (9 AM - 4 PM)
Trainer: Amber McKenzie
Offered through Crisis and Trauma Resource Institute Inc. For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Learn more...

Difficult Conversations

May 15, 2017 (9 AM - 4 PM)
Price: 198.00 (*early rate) 220.00 (regular rate)
*early rate expires April 24, 2017
Trainer: Christina Reimer
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations often take a large mental and emotional toll on all participants. In fact, having difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. Learn more...

Diversity and Culture – Strategies for Working with Differences

May 30, 2017 (9 AM - 4 PM)
Price: 198.00 (*early rate) 220.00 (regular rate)
*early rate expires May 09, 2017
Trainer: Christina Reimer
Diversity and cultural differences are often seen as challenges to manage within our work environments. However, they can also be valuable assets. This workshop helps participants to examine specific elements and dynamics of diversity and inclusion as they relate to culture, identity, communicating across difference, power differentials and experiences of discrimination. Learn more...
June 2017

Leadership – The Essential Competencies

Jun 14, 2017 (9 AM - 4 PM)
Price: 225.00 (*early rate) 250.00 (regular rate)
*early rate expires May 24, 2017
Trainer: Kirk Fox
Essential leadership skills and competencies often mean the difference between thriving or failing in a leadership role. This workshop is designed to help new or existing leaders increase their abilities to lead teams. Participants will gain skills to engage others, assess team dynamics, make better decisions, and to improve trust and influence with those they are leading. Learn more...

Dealing with Difficult People

Jun 15, 2017 (9 AM - 4 PM)
Price: 198.00 (*early rate) 220.00 (regular rate)
*early rate expires May 25, 2017
Trainer: Brodie Church
We all encounter people we find difficult. Typically conversations with them leave us feeling frustrated, stressed, angry and tired. This workshop will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. Learn more...
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Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM.

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours and a one day workshop earns 6 hours.   While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.