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Victoria, British Columbia – Comfort Inn and Conference Centre

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250-382-4400

November 2018

Dealing with Difficult People

Nov 02, 2018 (9 AM - 4 PM)
Price: $ 235.00 (regular rate)
Trainer: Lynda Monk
Photo for Dealing with Difficult People CHIEVE Centre for Leadership & Workplace Performance

We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.

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De-escalating Potentially Violent Situations™

Nov 15, 2018 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires October 25, 2018
Trainer: Larry Leischner
Photo for De-escalating Potentially Violent Situations offered through CTRI

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

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Management and Supervision – The Crucial Skills

Nov 20, 2018 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires October 30, 2018
Trainer: Lynda Monk
Management and Supervision workshop photo of group of people working in a team meeting

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.

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December 2018

Assertive Communication

Dec 06, 2018 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires November 15, 2018
Trainer: Lynda Monk
Assertive communication workshop photo

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness.

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February 2019

Mindful Leadership

Feb 12, 2019 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires January 22, 2019
Trainer: Lynda Monk
Mindful Leadership Workshop photo of relaxed young woman sitting at her desk and having coffee

This workshop focuses on incorporating mindfulness practices into your role as a leader. Mindfulness is ultimately about becoming more conscious, more intentional and more aware of one’s inner processes. Balance in emotion and thought leads to health and well-being, and provides a rich foundation for leadership success.

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Communication – The Essential Skills

Feb 21, 2019 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires January 31, 2019
Trainer: Lynda Monk
Photo of Communication The Essential Skills Workshop

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace.

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March 2019

Dealing with Difficult People

Mar 07, 2019 (9 AM - 4 PM)
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires February 14, 2019
Trainer: Lynda Monk
Photo for Dealing with Difficult People CHIEVE Centre for Leadership & Workplace Performance

We all encounter people we find difficult, and typically conversations with them leave us feeling frustrated, stressed, angry, or tired. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be explored, with an emphasis on understanding and adapting one’s approach to create different results.

Learn more...

Management and Supervision – The Crucial Skills

Mar 11, 2019 (9 AM - 4 PM)
Price: $ 249.00 (*early rate) $ 279.00 (regular rate)
*early rate expires February 18, 2019
Trainer: Lynda Monk
Management and Supervision workshop photo of group of people working in a team meeting

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned.

Learn more...
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Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours.  While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.