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May 2022

LIVE VIRTUAL Managing Difficult Phone Calls

May 31, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $259.00 CAD (regular rate)
Trainer: Christina Reimer
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This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

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June 2022

LIVE VIRTUAL Leadership and Culture

How to Create a Workplace Where People Like to Work

Jun 01, 2022 (10:00 AM - 1:00 PM Central Time)
Price: $149.00 CAD (regular rate)
The Culture Question image of variety of people working together

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Based on the book, The Culture Questionthis workshop provides a guide for how every organization can become a great place to work. Workplace culture is the most significant factor that influences employee engagement, work relationships, and job satisfaction.

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LIVE VIRTUAL Personality Differences in the Workplace

Jun 07, 2022 (10:00 AM - 1:00 PM Central Time)
Price: $129.00 CAD (regular rate)
Trainer: David Jung
Image of lots of people for Personality Differences Workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Personality differences often lead to miscommunication and conflict, which affect both our personal efficiency and team health. Utilizing the ACHIEVE Work Styles Assessment, participants will learn to better understand personality styles that are different from their own.

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LIVE VIRTUAL Performance Management

New Perspectives and Best Practices

Jun 08, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $309.00 CAD (regular rate)
Trainer: Chris Downey

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

A crucial skill in any management position is being able to enhance the performance of those we supervise. This workshop moves beyond how to facilitate performance reviews to offer new perspectives and best practices in continuous performance management and supporting employee development.

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LIVE VIRTUAL Psychological Safety in the Workplace

Jun 13, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $259.00 CAD (regular rate)
Trainer: Jennifer Kelly

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Given that the average person spends 60 percent of their time at work, our organizations play a pivotal role in how psychologically safe we feel. A workplace can either protect our psychological health or diminish it.

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LIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™

SOLD OUT

Jun 14 - Jun 16, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $1,599.00 CAD (*early rate) $1,799.00 CAD (regular rate)
*early rate expires June 14, 2022
Trainer: Shelly Qualtieri
Photo for De-escalating Potentially Violent Situations offered through CTRI

This workshop is full – please contact us to be placed on a waiting list. Consider registering for the certification workshop on May 17-19 or August 16-18.

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements

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LIVE VIRTUAL De-escalating Potentially Violent Situations™

Jun 14, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $259.00 CAD (regular rate)
Trainer: Shelly Qualtieri
Photo for De-escalating Potentially Violent Situations offered through CTRI

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Offered through Crisis and Trauma Resource Institute

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.

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LIVE VIRTUAL Managing Mental Health in the Workplace

Jun 16, 2022 (10:00 AM - 1:00 PM Central Time)
Price: $149.00 CAD (regular rate)
Trainer: Janelle Jackiw
Photo for Managing Mental Health in the Workplace workshop. Woman sitting at computer in frustration, ACHIEVE Centre for Leadership & Workplace Performance

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Dealing with issues related to mental health in the workplace can be challenging and difficult to navigate. It is essential that organizations have the capabilities to manage mental health because early identification and support typically leads to continued productivity and retention of employees.

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LIVE VIRTUAL Leadership Insights

Ideas to Take You Further

Jun 22, 2022 (10:00 AM - 1:00 PM Central Time)
Price: $129.00 CAD (*early rate) $149.00 CAD (regular rate)
*early rate expires June 01, 2022
Photo of team working together for Leadership Insights Ideas to Take You Further

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Great leaders intentionally search for new ideas, and they know they must keep growing in order to be effective in an ever-changing world. Based on our book, Don’t Blame the Lettuce: Insights to Help You Grow as a Leader and Nurture Your Workplace Culture

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LIVE VIRTUAL Difficult Conversations

Strategies for Challenging Discussions

Jun 23, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $229.00 CAD (*early rate) $259.00 CAD (regular rate)
*early rate expires June 02, 2022
Trainer: Jessica Antony
Photo for Difficult Conversations workshop

This is a live virtual event, please check our system requirements prior to registering.

Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them.

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