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October 2020

LIVE VIRTUAL Managing Difficult Phone Calls

Oct 01, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

December 2020

LIVE VIRTUAL Managing Difficult Phone Calls

Dec 03, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires November 12, 2020
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...
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