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June 2021

LIVE VIRTUAL Managing Difficult Phone Calls

Jun 09, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires May 19, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

August 2021

LIVE VIRTUAL Managing Difficult Phone Calls

Aug 11, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires July 21, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...
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