Loading Events

Upcoming Events

Find Events

Event Views Navigation

Events List Navigation

February 2021

LIVE WEBINAR Managing Difficult Phone Calls

Feb 03, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 20, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

LIVE WEBINAR Critical Incident Group Debriefing

Feb 04, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 21, 2021
Trainer: John Koop Harder
Photo for Critical Incident Group Debriefing, Crisis and Trauma Resource Institute, CTRI

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

This webinar offered through Crisis and Trauma Resource Institute.

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event.

Learn more...

LIVE WEBINAR Management and Supervision

The Crucial Skills

Feb 11, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 28, 2021
Management and Supervision workshop photo of group of people working in a team meeting

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse.

Learn more...

LIVE WEBINAR Dealing with Difficult People

Feb 18, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 04, 2021
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult.

Learn more...

LIVE WEBINAR Leadership and Culture

How to Create a Workplace Where People Like to Work

Feb 25, 2021 (1:00 PM - 2:00 PM Central Time)
Price: Free
Photo of Business Team in office for Leadership and Culture Workshop

In support of our vision to create workplaces where people like to work, this webinar is offered for free. Please note, registration is limited to two individuals per organization and certificates will not be issued for this webinar.

Based on the book, The Culture Question

Learn more...

LIVE WEBINAR De-escalating Potentially Violent Situations™

Feb 26, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 12, 2021
Trainer: Shelly Qualtieri
Photo for De-escalating Potentially Violent Situations offered through CTRI

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

This webinar is through Crisis and Trauma Resource Institute.

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.

Learn more...

March 2021

LIVE WEBINAR Coaching Strategies for Leaders

Mar 09, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 23, 2021

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships.

Learn more...

LIVE WEBINAR Stress Management

Mar 11, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 25, 2021
Trainer: Lynda Monk

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

In many organizations it is common to find employees suffering from the adverse effects of stress. Left unmanaged, stress can lead to unproductive patterns and result in loss of focus, motivation, and productivity.

Learn more...

LIVE WEBINAR Managing Difficult Phone Calls

Mar 18, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires March 04, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

LIVE WEBINAR Difficult Conversations

Strategies for Challenging Discussions

Mar 22, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires March 08, 2021
Photo for Difficult Conversations workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them.

Learn more...
+ Export Events