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April 2021

LIVE WEBINAR Leadership

The Essential Competencies

Apr 21, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $41.99 CAD (regular rate)
Trainer: Chris Downey

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Essential leadership skills and competencies often mean the difference between thriving or failing in a leadership role. To lead effectively, there are some things that leaders must do and know, and not all of them will come naturally.

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LIVE WEBINAR Violence Threat Assessment

Planning and Response

Apr 22, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $41.99 CAD (regular rate)
Trainer: Janelle Jackiw
Image for Violence Threat Assessment workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Offered through Crisis and Trauma Resource Institute.

After a violent incident, it is not uncommon to find that people were aware of clues that violence was being planned. This is because most violent incidents often follow an evolutionary process where signs and indicators can be seen.

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LIVE WEBINAR Leadership

Insights for Thinking Differently

Apr 22, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $41.99 CAD (regular rate)

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This webinar is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization

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May 2021

LIVE WEBINAR Dealing with Difficult People

May 31, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires May 17, 2021
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult.

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June 2021

LIVE WEBINAR Diversity and Culture

Strategies for Working with Differences

Jun 11, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires May 28, 2021
Trainer: David Jung

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health.

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LIVE WEBINAR De-escalating Potentially Violent Situations™

Jun 14, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires May 31, 2021
Trainer: Nathan Gerbrandt
Photo for De-escalating Potentially Violent Situations offered through CTRI

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

This webinar is through Crisis and Trauma Resource Institute.

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.

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LIVE WEBINAR Managing Difficult Phone Calls

Jun 15, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires June 01, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

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LIVE WEBINAR Leadership Development

Learn, Grow, Achieve

Jun 16, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires June 02, 2021
Image for Leadership Development Learn, Grow, Achieve

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Being an effective leader requires us to be thoughtful and intentional about what we do and how we do it – it takes time and requires work. Taking the time to intentionally think about leadership may not get the attention it warrants, yet it is one of the most important things we can do to raise the performance of both ourselves and our organization.

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LIVE WEBINAR Difficult Conversations

Strategies for Challenging Discussions

Jun 24, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires June 10, 2021
Photo for Difficult Conversations workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them.

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LIVE WEBINAR Vicarious Trauma

Strategies for Supporting Resilience

Jun 25, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires June 11, 2021
Trainer: Vicki Enns

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Helpers regularly encounter stories and symptoms of trauma in their roles. There is growing evidence that the impact of directly supporting others through experiences of trauma goes beyond burnout or fatigue. The toll of witnessing intense human experiences and emotions can contribute to a negative transformation of a helper’s own sense of safety, and of being competent and purposeful.

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