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November 2021

LIVE WEBINAR Managing Difficult Phone Calls

Nov 26, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires November 12, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

December 2021

LIVE WEBINAR Leadership and Culture

How to Create a Workplace Where People Like to Work

Dec 06, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires November 22, 2021
The Culture Question image of variety of people working together

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Based on the book, The Culture Question, this webinar provides a guide for how every organization can become a great place to work. Workplace culture is the most significant factor that influences employee engagement, work relationships, and job satisfaction.

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LIVE WEBINAR Conflict Resolution Skills

Dec 17, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires December 03, 2021
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments.

Learn more...

January 2022

LIVE WEBINAR De-escalating Potentially Violent Situations™

Jan 24, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 10, 2022
Trainer: Nathan Gerbrandt
Photo for De-escalating Potentially Violent Situations offered through CTRI

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

This webinar is through Crisis and Trauma Resource Institute.

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.

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LIVE WEBINAR Dealing with Difficult People

Jan 28, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 14, 2022
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult.

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February 2022

LIVE WEBINAR Trauma-Informed Leadership

Feb 07, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 24, 2022
Trainer: Nathan Gerbrandt
Trauma-Informed Leadership photo

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

A compassionate and trauma-informed approach to leadership is essential for creating healthy workplace cultures. Trauma is prevalent in our world and has an impact on many of the people we interact with, including staff and colleagues.

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LIVE WEBINAR Critical Incident Group Debriefing

Feb 11, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 28, 2022
Trainer: John Koop Harder
Photo for Critical Incident Group Debriefing, Crisis and Trauma Resource Institute, CTRI

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

This webinar offered through Crisis and Trauma Resource Institute.

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event.

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LIVE WEBINAR Managing Difficult Phone Calls

Feb 24, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 10, 2022
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

March 2022

LIVE WEBINAR Managing Mental Health in the Workplace

Mar 03, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 17, 2022
Trainer: TBA
Photo for Managing Mental Health in the Workplace workshop. Woman sitting at computer in frustration, ACHIEVE Centre for Leadership & Workplace Performance

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Dealing with issues related to mental health in the workplace can be challenging and difficult to navigate. It is essential that organizations have the capabilities to manage mental health because early identification and support typically leads to continued productivity and retention of employees.

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LIVE WEBINAR Conflict Resolution Skills

Mar 11, 2022 (1:00 PM - 2:00 PM Central Time)
Price: $31.90 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires February 25, 2022
Photo of two people in locked gaze for Conflict Resolution Skills workshops, ACHIEVE Centre for Leadership & Workplace Performance

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments.

Learn more...
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