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August 2021

LIVE WEBINAR Managing Difficult Phone Calls

Aug 17, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires August 03, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

November 2021

LIVE WEBINAR Managing Difficult Phone Calls

Nov 26, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $31.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires November 12, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...
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