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December 2020

LIVE WEBINAR Managing Difficult Phone Calls

Dec 09, 2020 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires November 25, 2020
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

February 2021

LIVE WEBINAR Managing Difficult Phone Calls

Feb 03, 2021 (1:00 PM - 2:00 PM Central Time)
Price: $32.99 CAD (*early rate) $41.99 CAD (regular rate)
*early rate expires January 20, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live webinar using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...
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