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December 2020

LIVE VIRTUAL Dealing with Difficult People

Dec 01, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Photo of Casual business colleagues having an argument in the office for Dealing with Difficult People workshop

This is a live virtual event, please check our system requirements prior to registering.

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult.

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LIVE VIRTUAL Crisis Response Planning

Dec 02, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: Marwa Fadol
police officer noting down the testimony of accident onlookers - Crisis Response Photo

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Offered through Crisis and Trauma Resource Institute

To effectively respond to critical incidents (suicide, violence, etc.), schools, communities, and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events.

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LIVE VIRTUAL Managing Difficult Phone Calls

Dec 03, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

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LIVE VIRTUAL Mindful Leadership

Dec 04, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $299.00 CAD (regular rate)
Trainer: Lynda Monk

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Leaders find themselves pulled in many directions because of competing demands for their time and attention. When leaders fail to ground themselves and lack focussed intention, they risk doing the wrong things or causing harm to those they lead.

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LIVE VIRTUAL Trauma-Informed Care

Building a Culture of Strength

Dec 09, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: Nathan Gerbrandt
Image for Trauma Informed Care workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Offered through Crisis and Trauma Resource Institute

Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services.

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LIVE VIRTUAL Management and Supervision

The Crucial Skills

Dec 09, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $299.00 CAD (regular rate)
Photo of businesswoman interviewing female job applicant in office for Management and Supervision workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse.

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LIVE VIRTUAL Diversity and Culture

Strategies for Working with Differences

Dec 10, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: David Jung

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health.

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LIVE VIRTUAL Assertive Communication

Dec 15, 2020 (9:00 AM - 12:00 PM Central Time)
Price: $119.00 CAD (regular rate)
Assertive communication workshop photo

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others.

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LIVE VIRTUAL Leadership and Culture

How to Create a Workplace Where People Like to Work

Dec 17, 2020 (9:00 AM - 12:00 PM Central Time)
Price: $149.00 CAD (regular rate)
Photo of Business Team in office for Leadership and Culture Workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Based on the book, The Culture Question, this workshop provides a guide for how every organization can become a great place to work. Unfortunately, far too many people don’t like where they work.

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January 2021

LIVE VIRTUAL Leading Teams Remotely

Jan 13, 2021 (9:00 AM - 12:00 PM Central Time)
Price: $119.00 CAD (*early rate) $149.00 CAD (regular rate)
*early rate expires December 23, 2020

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Working remotely has become a sudden reality for many workplaces. Leaders who were used to leading in person have had to shift to working with their teams remotely, with little to no prior preparation. In order to lead effectively in this new environment, leaders must change some of their practices.

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