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Assertive Communication

Nov 05, 2019 (9 AM - 4 PM)

Ottawa, Ontario – Best Western Plus/Kanata Hotel

Trainer: Matt Schaaf

Price: $ 219.00 (*early rate) $ 249.00 (regular rate) + tax
*early rate expires October 15, 2019

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Workshop Description

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this training, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, meaningful, and highly effective for improving communication awareness and skills.

About This Workshop

Some of the Topics Included

  • What’s Required for Effective Communication
  • Assertiveness Self-Assessment
  • Characteristics of Aggressive and Passive Communicators
  • Assertive Communicator Characteristics
  • Assertive Body Language
  • Guidelines for Offering an Opinion
  • Strategies for Giving Directions
  • How to Say “No” Assertively
  • Skills for Making Requests
  • Giving Corrective Feedback
  • Dealing with Difficult Responses

 

Target Audience

This is an introductory-intermediate level workshop.

Method of Delivery

Presentation, video, experiential practice, personal reflection, and small group discussions.

About Our Workshops

About the Trainer

Matt Schaaf

Portrait of Matt Schaaf

Matt’s leadership and management experience in the non-profit sector ranges from youth leadership development to public education on ecological sustainability. He also has a rich background in education and conflict violence-reduction, where he has worked to support both rural and inner-city communities to implement practical peacebuilding initiatives. In addition to training with ACHIEVE, Matt presently leads an initiative that empowers men to prevent gender-based violence, and works to strengthen relationships among Indigenous and non-Indigenous communities. He is a popular presenter of our workshops related to diversity, respect, and conflict resolution. As a trainer, Matt combines insightful analysis with a warm sense of humour and a deep appreciation for the experience and knowledge that participants bring to a workshop.

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Venue

Ottawa, Ontario – Best Western Plus/Kanata Hotel
1876 Robertson Road
Ottawa, Ontario K2H 5B8 Canada
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Phone:
866-214-1239

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Assertive Communication (early rate expires 10-15-19)$249.00 $219.00Ottawa, ON - Nov. 5, 2019

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Terms & Conditions

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Limited Seating

Register Early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate, as well as morning and afternoon refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the CTRI office directly at 204-452-9199, or email [email protected].

Special Accomodations for Disabilities

Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.

The following associations have formally approved our workshops:

Canadian Counselling and Psychotherapy Association (CCPA)
www.ccpa-accp.ca

Canadian Professional Counsellors Association (CPCA)
www.cpca-rpc.ca

Association of Social Work Boards (ASWB)
www.aswb.org

National Board for Certified Counselors (NBCC)
www.nbcc.org

Alberta College of Social Workers
www.acsw.ab.ca
*Category A Competency Credit

Vocational Rehabilitation Association of Canada (VRA Canada)
www.vracanada.com

Association of Cooperative Counselling Therapists of Canada
www.acctcounsellor.com

Canadian Assessment, Vocational Evaluation & Work Adjustment Society (CAVEWAS)
www.cavewas.com

Canadian Addiction Counsellors Certification Federation
www.caccf.ca
*Three of our workshops are formally approved with CACCF: Addictions & Mental Illness, Harm Reduction, and Motivating Change. To inquire about CACCF approval for our other workshops, please contact them directly.

To have your organization or association listed here, please contact [email protected].

At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Cancellation Policy
Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating
Register early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive
A spiral bound training manual and workshop certificate, as well as morning refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances
If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities
Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit
Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.