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Assertive Communication

Nov 10, 2017 (9 AM - 4 PM)


Price: 209.00 (*early rate) 235.00 (regular rate)

*early rate expires October 20, 2017

Vancouver, British Columbia – Holiday Inn Vancouver Centre


Trainer: Alison Granger-Brown

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Assertive Communication (Early rate expires 10-20-17)$235.00 $209.00Vancouver, BC - Nov. 10, 2017
photo of Alison Granger Brown, Trainer with ACHIEVE Centre for Leadership & Workplace Performance

About the trainer

Alison Granger-Brown

Based in Vancouver, Alison has a Master of Arts degree in Leadership and Training and in Human Development, with a PhD in Human and Organizational Systems. Alison has twelve years of experience as an entrepreneur in the specialty food industry and fifteen years of experience providing services to individuals and groups within the provincial and federal correctional systems, where she has nurtured a passion for healthy organizations and workplaces. Alison has experience in intercultural collaborative research and specializes in transformational learning and nurturing hope...


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Description

Our communication skills and style are essential to positive and productive relations at work or at home. Effective communication requires us to be clear about our thoughts and desires, and also to be responsive to those of others. Assertive communicators express positive and negative ideas and feelings in transparent, welcoming and direct ways – stating their needs clearly and without defensiveness. Participants in this workshop will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, meaningful and highly effective for improving communication awareness and skills.

About This Workshop

Workshop Outline

  • Understanding Effective Communication
  • Developing Self-Awareness
  • Assertiveness Self-Assessment
  • Transforming Unhelpful Communication Approaches
  • Becoming Assertive
  • How to Have Assertive Body Language
  • Offering Your Opinion
  • Giving Directions
  • Saying “No”
  • Making Requests
  • Giving Corrective Feedback
  • Dealing with Difficult Responses
  • Receiving Negative Responses

Method of Delivery

Lecture, personal reflection, skill building, video and small group discussions.

Target Audience

This is an introductory-intermediate level workshop.  The content is suitable for workplace, community, and home environments.

Logo for Human Resources Management Association Continuing Ed credits
This workshop has been approved for 6 CPHR Continued Professional Development Hours.

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Details

Date:
November 10, 2017
Time:
9:00 am - 4:00 pm
Event Categories:
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Venue

Vancouver, British Columbia – Holiday Inn Vancouver Centre
711 West Broadway, Vancouver, British Columbia V5Z 3Y2 Canada
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Phone:
604-879-0511

Register Attendees

Assertive Communication (Early rate expires 10-20-17)$235.00 $209.00Vancouver, BC - Nov. 10, 2017
At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours and a one day workshop earns 6 hours.   While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.