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Communication – The Essential Skills

Apr 09, 2019 (9 AM - 4 PM)


Price: $ 235.00 (regular rate)


Moncton, New Brunswick – Crowne Plaza Moncton


Trainer: Sheri Coburn

photo of Sheri Coburn, Trainer at ACHIEVE Centre for Leadership & Workplace Performance

About the trainer

Sheri Coburn

Sheri is a Registered Social Worker in the province of New Brunswick who holds a Master of Social Work degree and a Bachelor's degree in Criminology. Her broad range of experience includes working in front line and leadership roles in both government and social service organizations. Sheri values workplaces and... Read More

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Description

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, texts, and social media more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

About This Workshop

Some of the Topics Reviewed

  • The Complexity of Communication
  • Communication Styles
  • The Importance and Role of Body Language
  • Skills for Connecting with Others
  • Strategies for Speaking Effectively
  • Tools for Persuading Others
  • Phone Etiquette
  • Making Email Work for You and Your Recipients
  • Social Media and the Workplace

Target Audience

This is an introductory level workshop.

Method of Delivery

Presentation, video, demonstration of skills, experiential practice, personal reflection, and small group discussions.

 

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Details

Date:
April 9, 2019
Time:
9:00 am - 4:00 pm
Event Categories:
,

Trainer

Sheri Coburn

Venue

Moncton, New Brunswick – Crowne Plaza Moncton
1005 Main St
Moncton, New Brunswick E1C 1G9 Canada
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Phone:
506-854-6340

Register Attendees

Communication (early rate expires 3-19-19)$235.00Moncton, NB - April 9, 2019

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At the checkout, you will have the option to pay by credit card or cheque. If you choose the pay by cheque option, you will receive an invoice to be paid later.

Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 a.m. and conclude around 4:00 p.m. Please arrive between 8:30 and 9:00 a.m. on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 p.m., unless otherwise stated above. Our half-day workshops start at 9:00 a.m. and conclude at 12:00 p.m.

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name and email address of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credits

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns 6 continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.