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Communication – The Essential Skills

Nov 29, 2018 (9 AM - 4 PM)


Price: $ 209.00 (*early rate) $ 235.00 (regular rate)

*early rate expires November 08, 2018

Whitehorse, Yukon – Westmark Whitehorse


Trainer: Nataschaa Chatterton

Nataschaa Chatterton ACHIEVE Trainer

About the trainer

Nataschaa Chatterton

Nataschaa has a Masters in Conflict Analysis and Management and has worked as a mediator, coach, facilitator and counselor. She has lived in rural Yukon for ten years working with First Nations governments and communities. Nataschaa’s work is founded on the beliefs of the value of all perspectives, the innate... Read More

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Description

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, texts, and social media more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

About This Workshop

Some of the Topics Reviewed

  • The Complexity of Communication
  • Communication Styles
  • The Importance and Role of Body Language
  • Skills for Connecting with Others
  • Strategies for Speaking Effectively
  • Tools for Persuading Others
  • Phone Etiquette
  • Making Email Work for You and Your Recipients
  • Social Media and the Workplace

Target Audience

This is an introductory level workshop.

Method of Delivery

Presentation, video, demonstration of skills, experiential practice, personal reflection, and small group discussions.

Promotional Partner

Logo for Human Resources Management Association Continuing Ed credits
This workshop has been approved for 6 CPHR Continued Professional Development Hours.

 

 

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Details

Date:
November 29, 2018
Time:
9:00 am - 4:00 pm
Event Categories:
,

Trainer

Nataschaa Chatterton

Register Attendees

Communication (early rate expires 11-8-18)$235.00 $209.00Whitehorse, YT - November 29, 2018

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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Registration Information

Register Early! Seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.

Participants will receive a spiral bound training manual and a certificate of completion.

Workshop Schedule

The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. Our half day workshops start at 9:00 am and conclude at 12:00pm

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Continuing Education Credit

Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop.  A two day workshop earns 12 Continuing Education hours, a one day workshop earns 6 hours and a half day workshop earns 3 hours.  While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.