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Communication

The Essential Skills

Nov 07, 2019 (9 AM - 4 PM)

Edmonton, Alberta – Sandman Hotel Edmonton West

Trainer: Danielle Forth

Price: $ 219.00 (*early rate) $ 249.00 (regular rate) + tax
*early rate expires October 17, 2019

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Workshop Description

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, texts, and social media more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

About This Workshop

Some of the Topics Included

  • The Complexity of Communication
  • Communication Styles
  • The Importance and Role of Body Language
  • Skills for Connecting with Others
  • Strategies for Speaking Effectively
  • Tools for Persuading Others
  • Phone Etiquette
  • Making Email Work for You and Your Recipients
  • Social Media and the Workplace

Target Audience

This is an introductory level workshop.

Method of Delivery

Presentation, video, demonstration of skills, experiential practice, personal reflection, and small group discussions.

Promotional Partner

Image of CPHR Alberta Pre-approved seal for continuing education credits, leadership training, conflict resolution
This workshop has been approved for 12 CPHR Continued Professional Development Hours.

About Our Workshops

About the Trainer

Danielle Forth

Portrait of Danielle Forth

Danielle is a registered psychologist, consultant on happiness at work, and seasoned trainer. She has recently become a Certified Psychological Health and Safety Advisor with the Canadian Mental Health Association. Danielle has extensive experience in leadership and management positions and a keen interest in creating positive, healthy workplaces. She believes that great leadership is about creating workplaces in which people not only feel cared about, but are connected to their work and the company’s mission in a way that gives purpose, meaning and drives performance. In addition to her work with ACHIEVE, Danielle has a private clinical practice and is an active member of the Psychologically Healthy Workplace Committee with the Psychologists’ Association of Alberta. Inspired by her own love of learning, she draws on her leadership experience to create engaging and meaningful learner-centred workshops.

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Venue

Edmonton, Alberta – Sandman Hotel Edmonton West
17635 Stony Plain Rd
Edmonton, Alberta T5S 1E3 Canada
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Phone:
(780) 483-1385

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Communication (early rate expires 10-17-19)$249.00 $219.00Edmonton, AB - Nov. 7, 2019

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Terms & Conditions

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Limited Seating

Register Early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate, as well as morning and afternoon refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the CTRI office directly at 204-452-9199, or email [email protected].

Special Accomodations for Disabilities

Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.

The following associations have formally approved our workshops:

Canadian Counselling and Psychotherapy Association (CCPA)
www.ccpa-accp.ca

Canadian Professional Counsellors Association (CPCA)
www.cpca-rpc.ca

Association of Social Work Boards (ASWB)
www.aswb.org

National Board for Certified Counselors (NBCC)
www.nbcc.org

Alberta College of Social Workers
www.acsw.ab.ca
*Category A Competency Credit

Vocational Rehabilitation Association of Canada (VRA Canada)
www.vracanada.com

Association of Cooperative Counselling Therapists of Canada
www.acctcounsellor.com

Canadian Assessment, Vocational Evaluation & Work Adjustment Society (CAVEWAS)
www.cavewas.com

Canadian Addiction Counsellors Certification Federation
www.caccf.ca
*Three of our workshops are formally approved with CACCF: Addictions & Mental Illness, Harm Reduction, and Motivating Change. To inquire about CACCF approval for our other workshops, please contact them directly.

To have your organization or association listed here, please contact [email protected].

At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.

Cancellation Policy
Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating
Register early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive
A spiral bound training manual and workshop certificate, as well as morning refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances
If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities
Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit
Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.