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Conflict Resolution Skills

Dec 17, 2019 (9:00 AM - 4:00 PM)

Regina, Saskatchewan – Ramada Plaza Regina Downtown

Trainer: Janelle Jackiw

Price: $ 249.00 (regular rate) + tax

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Workshop Description

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This workshop explores the various dynamics of conflict, including its sources and how it often escalates in predictable patterns. Participants will learn skills for responding confidently and effectively to conflict.

About This Workshop

Some of the Topics Included

  • How Conflict Escalates
  • Dealing with Misunderstandings
  • The Intention Check Tool
  • Strategies for Dealing with Disagreements
  • The Interest Check: Moving from Positions to Interest
  • Conflict Resolution Style Preferences
  • The Style Check Tool
  • Key Skills for Conflict Resolution
  • Trigger Phrases to Avoid
  • Strategies for Staying Calm in Conflict
  • The Four-Part Conflict Resolution Process

 

Target Audience

This is an introductory-intermediate level workshop.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Promotional Partner

This workshop has been approved for 6 CPHR Continued Professional Development Hours.

About Our Workshops

About the Trainer

Janelle Jackiw

Portrait of Janelle Jackiw

Janelle has Master's degrees in both Criminology and Educational Psychology. Her broad range of experience includes working in front line and leadership roles in both government and social service organizations. Presently, in addition to training with ACHIEVE she provides counselling in private practice, works for the Ministry of Justice and is a sessional lecturer at the University of Regina. Janelle values workplaces and organizations that respect the importance of partnerships and innovation. She believes people’s passion for the work they do is developed by encouraging leadership at all levels. Janelle is an energetic presenter who enjoys delivering training workshops that are relevant and practical to individuals' work and personal lives.

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Venue

Regina, Saskatchewan – Ramada Plaza Regina Downtown
1818 Victoria Ave.
Regina, Saskatchewan S4P 0R1 Canada
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Phone:
306-569-1666

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Conflict Resolution Skills (early rate expires 11-26-19)$249.00Regina, SK - Dec. 17, 2019

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Terms & Conditions

Cancellation Policy

Registrations cancelled seven or more days prior to the event are refundable, minus a administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person.

We reserve the right to cancel events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of event fees only.

You Will Receive

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities

Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.
See our Continuing Education Credits page for more information.