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November 2021
This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence.
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This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Developing essential leadership skills and competencies often means the difference between thriving as a leader or failing to create the positive impact we desire. To lead effectively, there are key skills that leaders must develop through learning and practice.
This is a live virtual event, please check our system requirements prior to registering.
In many organizations it is common to find employees suffering from the adverse effects of stress. Left unmanaged, stress can lead to unproductive patterns and result in loss of focus, motivation, and productivity. This workshop will help participants identify personal stress factors and introduce them to practical methods for successfully managing stress.
This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.
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This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
When employees are not actively engaged at work, not only do they suffer – the organization does as well. Workplaces with high levels of engagement have employees that are committed and feel a connection to the organization.
Learn more...December 2021
This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health.
This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Leading in a unionized workplace presents a number of unique challenges for a supervisor. Having a clear understanding of the obligations and opportunities of this environment will increase a leader’s likelihood of success.
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This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Based on the book, The Culture Question, this webinar provides a guide for how every organization can become a great place to work. Workplace culture is the most significant factor that influences employee engagement, work relationships, and job satisfaction.
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This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Offered through Crisis and Trauma Resource Institute
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.
Learn more...This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Offered through Crisis and Trauma Resource Institute
Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™
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