LIVE VIRTUAL Conflict Resolution Skills for Leaders
Dec 21, 2021 (10:00 AM - 1:00 PM Central Time)
Trainer: David Jung
Price: $129.00 CAD (*early rate) $149.00 CAD (regular rate) + tax
*early rate expires November 30, 2021
This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.
About This Workshop
Some of the Topics Included
- Navigating Your Role as a Conflict Resolution Leader
- Choosing Where to Focus Your Energy in Conflict
- How Conflict Escalates and De-escalates
- How to Deal With Conflict at Its Source
- Tools for Navigating Difficult Conversations
This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.
Method of Delivery
Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions.
Upon completion of this workshop, participants should be able to:
- Use conflict analysis tools to understand complex interpersonal dynamics and team tension
- Describe where and when to intervene in a conflict
- Utilize tools for handling difficult conversations
*Please allow only the registered individual(s) to view workshop materials.
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Terms & Conditions
Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person.
We reserve the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only.
You Will Receive
Login details approximately 3-4 days prior to the event date, as well as a PDF e-manual, and a PDF workshop certificate.
Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.
Concerns and Grievances
Special Accommodations for Disabilities
Continuing Education Credit
While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop. See our Continuing Education Credits page for more information.
Filming and Photography
ACHIEVE Centre for Leadership reserves the right to film video content and take photography at our events. Some of our workshops will be live-streamed and filmed for participants not in attendance. Filming and photography may also be used for promotional materials. If you would like to know if we will be filming an event you are attending, please contact our office.