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LIVE VIRTUAL Conflict Resolution Skills

Sep 09, 2020 (9:00 AM - 12:00 PM Central Time)

Online Live Virtual

Trainer: Eric Stutzman, Chief Executive Officer

Price: $99.00 CAD (*early rate) $119.00 CAD (regular rate) + tax
*early rate expires August 19, 2020

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Workshop Description

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This workshop explores the various dynamics of conflict, including its sources and how it often escalates in predictable patterns. Participants will learn skills for responding confidently and effectively to conflict.

Some of the Topics Included

  • The Sources of Conflict
  • A Conflict Overview
  • How Conflict Escalates
  • Dealing with Misunderstandings
  • The Intention Check Tool
  • Communicating About Effect
  • Key Skills for Conflict Resolution
  • Strategies for Staying Calm in Conflict

Target Audience

This is an introductory-intermediate level workshop.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

*Please act with integrity and allow only the registered individual(s) to view the workshop materials.

About Our Workshops

About the Trainer

Eric Stutzman, Chief Executive Officer

Portrait of Eric Stutzman, Chief Executive Officer

Eric is the Chief Executive Officer of ACHIEVE Centre for Leadership and co-author of the book, The Culture Question. He is a caring and insightful leader who believes that building authentic relationships is the best way to lead people effectively. Eric has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation and peacemaking. He is a Chartered Mediator and a past president of the Alternative Dispute Resolution Institute of Manitoba. Prior to working with ACHIEVE, Eric was an administrator, board chair, senior mediator, trainer, and lead negotiator for a variety of other organizations. He believes that the best leaders and employees turn their minds first to listening with curiosity, and never put operations before people. Eric is a gifted trainer and speaker who makes material come alive for participants through humour, storytelling, and real-world application. Eric’s thoughts on leadership and organizational culture can be found here. Contact Eric at: [email protected] 204-783-2069

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Venue

Online Live Virtual
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The numbers below include tickets for this event already in your cart. Clicking "Register Attendees" will allow you to edit any existing attendee information as well as change ticket quantities.
Conflict Resolution Skills Live Virtual (early rate expires 8-19-20)
Live Virtual - September 9, 2020; 9am-12pm Central Time
$ 119.00 $ 99.00

Terms & Conditions

Cancellation Policy

Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person.

We reserve the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only.

You Will Receive

Login details approximately seven days prior the live stream date, as well as a PDF e-manual and workshop certificate.

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities

Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.
See our Continuing Education Credits page for more information.